Operations Manager
About The Position
The Operations Manager plays a leadership role overseeing yard and facility operations, customer service, and execution of company processes in alignment with Copart standards. Reporting to the General Manager or Assistant General Manager, the position builds and manages a high-performing team, maintains operational excellence, and delivers the Copart experience to customers. The role includes managing staff and daily operations, scheduling and payroll, cash handling, inventory and supplies, vendors, equipment and facility maintenance, and safety protocols. It also involves addressing staff and customer concerns, occasional travel to other locations, responding to facility alarms if needed, and working effectively in office and outdoor environments across diverse climates and weather conditions.
Requirements
- Minimum of three years in operations management or a related field is preferred.
- High school diploma or GED required.
- Proficiency in Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to recruit, train, develop, and motivate staff.
- Strong customer service skills.
- Typing speed of at least 45 words per minute.
- Fluency in English.
- Basic accounting and inventory management skills.
- Ability to thrive in a fast-paced environment.
- Experience managing multiple processes for employees.
- Conflict resolution proficiency.
- Valid transportation.
Nice To Haves
- Some college.
- Bilingual proficiency.
Responsibilities
- Lead, hire, train, and support staff to meet performance and service goals.
- Ensure daily operations meet or exceed company standards and customer expectations.
- Manage scheduling, attendance, and payroll processes.
- Oversee cash handling, including daily bank deposits.
- Maintain inventory and order supplies as needed.
- Conduct regular team meetings and performance reviews.
- Manage vendor contracts and ensure compliance documentation.
- Ensure equipment and facility maintenance, including safety protocols.
- Address staff and customer concerns professionally.
- Foster positive employee relations.
- Oversee day-to-day operations and ensure process compliance.
- Travel occasionally to other locations and respond to facility alarms if needed.
- Perform additional duties as assigned.
Benefits
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Employee Stock Purchase Plan (ESPP).
- Employee Assistance Program at no cost.
- Vacation and sick pay.
- Paid company holidays.
- Life and AD&D insurance.
- Employee discounts.
- Other employee benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
