Operations Manager

Swingers NoMad•New York, NY

1d•Onsite

About The Position

Swingers – the crazy golf club is seeking a Bar Manager to oversee the seamless operation of its bars and floor activities related to service and entertainment. The role balances operational excellence, commercial performance, safety compliance, and emotional intelligence, with a strong focus on team and guest experience. The position must be performed on premises. Swingers is a global hospitality and leisure brand offering immersive venues with crazy golf, DJs, craft cocktails, and gourmet street food.

Requirements

At least 4 years of experience managing a high-impact, high-volume bar environment with high performance standards.
At least 2 years of experience hiring, training, and leading a bar team with high performance standards.
Demonstrated knowledge of P&L reports and the ability to manage cost of goods.
TIPS alcohol certification.
Food handling certification.
Extensive bar and cocktail knowledge.
Excellent communication skills at all levels.
Strong leadership ability and financial acumen.
Ability to manage under pressure and make decisions in real time.
Experience operating at a high level under the direction of the management team.
Ability to manage multiple operational and managerial tasks simultaneously.
Maturity to handle confidential information and issues with discretion and sound judgment.
Ability to meet the physical and scheduling demands of the position, including extended periods of walking, standing, or lifting heavy items, and working nights, weekends, and holidays.
Must be on premises to perform all work requirements.

Responsibilities

Ensure the seamless day-to-day operation of the bars.
Oversee floor activities related to service and entertainment.
Lead, hire, and train bar team members.
Manage cost of goods and use P&L reports to support financial performance.
Maintain high standards of service, performance, and safety compliance.
Make real-time decisions and manage multiple operational and managerial tasks under pressure.
Handle confidential information and issues with discretion and sound judgment.

Benefits

Competitive salary with room for career growth.
Annual bonus eligibility.
15 days of paid time off, with additional days as tenure with the company grows.
Three medical plans, plus dental and vision options.
401(k) plan.
Voluntary life insurance with employer contribution.
Short-term disability insurance.
Access to Swingers Benefits Hub discounts on everyday purchases.
Pre-tax transit and parking benefits.
Flexible Spending Accounts (FSA), Dependent Care accounts, and Health Savings Accounts (HSA).
Eight weeks of Swingers paid parental leave after one year of employment.
Free golf and 50% off drinks.