Operations Manager

BE&K Building Group•Durham, NC

18d

About The Position

The Operations Manager (also referred to as Project Executive) is a senior management position accountable for the overall results of the project or projects under their supervision. The role generally oversees multiple projects, leads project teams, and ensures project success. The degree of direct, hands-on management depends on project needs. The Operations Manager is responsible for project staffing and recruiting, developing strategic plans, securing appropriate resources, and connecting operations with business development. The position may oversee one very large, complex project—generally exceeding $75 million—or multiple projects through subordinate project teams. Superintendents and project management staff may report directly to this role. The Operations Manager is accountable for achieving quality, profitability, schedule, safety, and client-satisfaction objectives. Candidates should be capable of performing Senior Project Manager duties and should have demonstrated success in that or an equivalent role, including managing large and complex projects, multiple projects, and teams through subordinate staff. Experience in Life Sciences, Advanced Manufacturing, Mission Critical, or Heavy Industrial is required. The role leads or oversees estimating, contracting, project planning and execution, scheduling, documentation, change management, billing, cost controls, safety, and project meetings. It also develops client relationships and supports business development, recruiting, staffing, and the professional development and evaluation of subordinate employees. The Operations Manager understands and contributes to the Business Unit’s plan and leads operational work within its structure and strategy. The position requires the ability to sit and use a computer for extended periods; standing, walking, and reaching are occasionally required. The employee must be able to lift and carry office supplies and equipment weighing up to 20 pounds.

Requirements

Experience in Life Sciences, Advanced Manufacturing, Mission Critical, or Heavy Industrial.
Proven prior success as a Senior Project Manager or in an equivalent role; already operating generally at the Project Executive/Operations Manager level.
As a general guideline, at least 12 years of project management experience, including at least two years as a Senior Project Manager.
Full understanding of the roles, responsibilities, and duties of subordinate staff, including all levels of Superintendents and Project Management staff, and how those positions coordinate.
Solid understanding of the Business Unit Leader role.
Ability to lead the operational part of a Business Unit and integrate it with the Business Unit’s structure and strategic plan.
Ability to sit for extended periods and use a computer for prolonged periods.
Ability to occasionally stand, walk, and reach with hands and arms.
Ability to lift and carry office supplies and equipment weighing up to 20 pounds.

Responsibilities

Lead and remain accountable for overall project results, planning, and execution.
Participate in the estimating process and lead it as required.
Write and execute subcontracts and purchase orders, or delegate those tasks as appropriate.
Participate in Owner contract negotiations and develop the project strategy; understand and communicate the business terms to subordinate staff.
Establish project profitability goals and targets for staff.
Lead or oversee project scheduling, delegate scheduling responsibilities, monitor overall and short-term schedules, and take action to meet them.
Oversee and approve project documentation processes, including document and drawing controls, submittals, RFIs, filing, correspondence, reports, and communications.
Approve the project Change Management plan and ensure compliance.
Establish, review, and monitor project procedures and execution plans, taking action as needed.
Oversee Owner billing procedures and approve the billing process; monitor subcontractor and vendor payment processes.
Review cost controls and profitability analyses, maintain profitability, and work with staff to mitigate risks and realize opportunities.
Review safety programs and work with staff to ensure compliance with company policy.
Lead project meetings as needed, including subcontractor, Owner/Architect, executive, and internal team meetings.
Develop client relationships to support repeat business; participate in business development, proposals, and presentations.
Provide leadership for subordinate employees’ professional and career development and conduct timely, fair performance evaluations.
Ensure projects are staffed with qualified salaried and craft personnel; lead project recruiting and staffing.
Understand and actively participate in establishing the Business Unit’s plan.
Lead the operational part of the Business Unit and integrate it with the Business Unit’s structure and strategic plan.