HudsonAlpha - Operations Manager
About The Position
The Operations Manager leads day-to-day campus operations at HudsonAlpha and plans, coordinates, budgets, and supervises facilities, capital, and other projects from start to finish. The role manages internal facilities staff and coordinates third-party service providers to ensure buildings, systems, and campus services operate safely, reliably, and cost-effectively. The position supervises a facilities, maintenance, and project team of 6–10 direct reports and supports the institute’s campus and its tenants. The Operations Department provides campus-wide support, including facilities maintenance, shipping and receiving, janitorial services, warehousing, mail, furnishings, waste management, construction and project management, environmental health and safety, security, food service and vending, leasing, and landlord functions. It serves HudsonAlpha staff and other campus tenants while maintaining cleanliness, safety, and effective operations. The position oversees campus operations, facilities systems and preventive maintenance, budgets and performance measures, contractors, and project delivery. It also ensures compliance with applicable safety, security, and environmental requirements. The work involves frequent movement across a multi-building property, physical facilities tasks, indoor and outdoor conditions, and availability for emergencies outside regular workday hours.
Requirements
- Bachelor's degree in engineering or a related discipline, or equivalent technical degree.
- Five years of progressive experience in facilities maintenance, engineering operations, construction, or a related field.
- Three years of experience in facilities management and/or project or construction management.
- Ability to interpret drawings, specifications, and schematics.
- Working knowledge of complex electrical, mechanical, HVAC, and Building Automation Systems (BAS).
- Strong leadership, organization, and prioritization skills, with demonstrated problem-solving ability.
- Strong written and verbal communication skills and a customer-service mindset.
- Advanced computer skills; Mac experience preferred.
- Valid driver's license; DMV check required.
- Ability to meet the stated physical demands, including moving or positioning materials up to 40 pounds, using stairs and ladders, moving around a multi-building property, and positioning the body to inspect and maintain equipment.
- Ability to work indoors and outdoors in varied temperatures and weather, with exposure to moderate or loud noise and chemical, mechanical, electrical, and other physical hazards.
- Availability for occasional prolonged and irregular hours, including early mornings or evenings, and for on-call response outside regular workday hours, including weekends and holidays.
Nice To Haves
- Certified Facility Manager (CFM).
- Project Management Professional (PMP).
- Energy management experience and/or Certified Energy Manager (CEM).
- Experience supporting Class A office and laboratory environments.
- Mac experience.
Responsibilities
- Lead day-to-day campus operations and supervise the facilities, maintenance, and project team, including 6–10 direct reports.
- Manage third-party providers and coordinate services performed by outside contractors.
- Manage and maintain the computerized maintenance management system (CMMS).
- Develop and manage performance metrics, KPIs, and dashboards.
- Develop and manage facilities and maintenance, operating, and capital budgets.
- Ensure compliance with safety, security, and environmental policies and regulations.
- Develop and manage systems to inspect, maintain, and repair mechanical, electrical, plumbing, HVAC, and other building systems.
- Maintain appropriate levels of maintenance, repair, and operations items, including tools.
- Develop recommendations for cost, energy, and waste reduction.
- Lead projects from start to finish by defining scope, planning work, managing schedules and budgets, and delivering results.
- Develop requests for proposals; identify and qualify providers; review proposals; and select the best total value.
- Track and report project progress; manage changes to scope, schedule, cost, and quality, along with associated risks.
- Maintain project documentation and escalate issues to senior leadership as needed.
- Respond to campus emergency situations as part of the on-call availability requirement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
