(USA) Operations Manager - Floor

Walmart•Mount Pleasant, IA

3d•Onsite

About The Position

The Operations Manager - Floor is responsible for leading an area of responsibility and implementing its business plan to meet facility goals for production, quality, and safety. The role forecasts staffing, workload, and performance; analyzes business reports to identify operational improvements; and ensures compliance with Logistics and company standards, policies, procedures, and directives. The manager resolves associate, customer, and supplier concerns, using independent judgment or consulting others as needed. The position supervises and develops associates and leaders by setting direction, monitoring performance, providing feedback, identifying training needs, and creating opportunities for learning and growth. It also involves participating in hiring, promotion, coaching, teaching, and evaluation. The manager is expected to model Walmart's values and policies, build collaborative and high-performing teams, maintain integrity and compliance, prioritize customers and members, and drive continuous improvement.

Requirements

Either a bachelor's degree in business or a related field and at least 1 year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas.
Or at least 1 year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in associate hiring and promotion.
Or at least 3 years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas.
Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

Financial modeling and analysis.
Managing challenging workforce issues.
Modeling and forecasting.
Preparing and executing budgets.
Profit and loss accountability.
Supervising associates.
Walmart Logistics Manager experience.
Bachelor's degree in business, finance, logistics, management, or operations management.

Responsibilities

Communicate verbally and in writing with individuals or groups, including customers, suppliers, and associates.
Drive and implement the business plan for the area of responsibility to achieve facility production, quality, and safety goals.
Forecast staffing, workload, and performance results to meet business demands.
Prepare, review, and analyze business reports and use the information to identify operational improvements.
Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives.
Develop, distribute, and maintain procedures and supporting documentation.
Identify and resolve associate, customer, and supplier concerns using judgment or consulting others when needed.
Supervise and manage associates and leaders by giving direction, monitoring performance, and providing feedback.
Identify training and development needs and provide opportunities for learning and growth.
Teach, support, and model Logistics and company policies and procedures.
Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Build collaborative, high-performing teams and foster a workplace culture of belonging.
Maintain and promote integrity, ethics, and compliance, and hold oneself and others accountable.
Make decisions informed by data, insights, and analysis while considering customers and other stakeholders.
Drive continuous improvement, adopt new technologies and skills, and support others through change.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.
Additional compensation for certain positions may include Regional Pay Zone pay and stock.