(USA) Operations Manager - Floor

Walmart•Bolingbrook, IL
•$84,000 - $126,000•Onsite

About The Position

The Operations Manager leads the business plan and daily operations for an assigned area, working toward facility goals for production, quality, and safety. The role forecasts staffing, workload, and performance; analyzes business reports to find operational improvements; and maintains compliance with Logistics and company standards, policies, procedures, and directives. It also resolves associate, customer, and supplier concerns and manages associates and leaders through direction, performance monitoring, feedback, training, development, and participation in hiring, promotion, coaching, and evaluation. The position is expected to demonstrate Walmart's leadership values: respect individuals by building inclusive, high-performing teams and developing talent; act with integrity by modeling ethical conduct and accountability; serve customers and members by prioritizing their needs and making data-informed decisions; and strive for excellence through continuous improvement, learning, and adoption of new technologies and skills. The position is based at Walmart's facility at 925 Dalton Lane, Bolingbrook, Illinois. The annual salary range is $84,000 to $126,000, with additional annual or quarterly performance bonuses. Certain positions may also include regional pay zone compensation and stock.

Requirements

  • Bachelor's degree in business or a related field, such as Management, Logistics, Business Administration, Financial Management, or Production/Operations Management, and one year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas; OR
  • One year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion of associates; OR
  • Three years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas.
  • Attend and successfully complete all job-required training and assessments.

Nice To Haves

  • Financial modeling and analysis.
  • Managing challenging workforce issues.
  • Modeling and forecasting.
  • Preparing and executing budgets.
  • Profit and loss (P&L) accountability.
  • Supervising associates.
  • Walmart Logistics Manager experience.
  • Bachelor's degree in Business, Finance, Logistics, Management, or Operations Management.

Responsibilities

  • Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
  • Drive and implement the business plan for the area of responsibility to achieve facility production, quality, and safety goals, and implement operational improvements.
  • Forecast staffing, workload, and performance results to meet business demands.
  • Prepare, review, and analyze business reports and use the information to identify operational improvements.
  • Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, and maintain procedures and supporting documentation.
  • Identify and resolve associate, customer, and supplier concerns using judgment or consulting others when needed.
  • Supervise and manage associates and leaders by providing direction, monitoring performance, and giving feedback.
  • Identify training and development needs and provide opportunities for learning and growth.
  • Teach, support, and model Logistics and company policies and procedures.
  • Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
  • Build high-performing, inclusive teams and create opportunities for associates to thrive.
  • Build collaborative, trusting relationships and communicate with impact to motivate and influence others.
  • Attract, retain, empower, and develop talent, and recognize contributions and accomplishments.
  • Model integrity, ethics, and compliance; hold oneself and others accountable and support Walmart's goal of becoming a regenerative company.
  • Put customers and members first, adapt to how and when they shop, and apply EDLP and EDLC business models to plans.
  • Make data-informed decisions that balance short- and long-term priorities and consider relevant stakeholders.
  • Promote learning, calculated risk-taking, resilience, continuous improvement, and adoption of new technologies and skills.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave.
  • Family care leave.
  • Bereavement leave.
  • Jury duty leave.
  • Voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
  • Live Better U, a Walmart-paid education benefit program covering tuition, books, and fees for eligible programs.
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