(USA) Operations Manager - Floor (grocery)
About The Position
The Operations Manager – Floor (Grocery) drives and implements the business plan for their area of responsibility to achieve facility goals for production, quality, and safety. The role forecasts staffing, workload, and performance results to meet business demands; reviews business reports to identify operational improvements; and ensures compliance with Logistics and company quality and safety standards, policies, procedures, and directives. The manager resolves associate, customer, and supplier concerns using judgment or consulting others as appropriate. The position supervises and manages associates and leaders by providing direction and feedback, monitoring performance, identifying training and development needs, and creating learning opportunities. It also includes teaching and modeling company policies and procedures and participating in hiring, promotion, coaching, teaching, and evaluation. The role is grounded in Walmart’s expectations to respect individuals, act with integrity, serve customers and members, and strive for excellence. This includes building inclusive, high-performing teams; developing talent; fostering trusting relationships; acting ethically and accountably; making data-informed decisions that put customers first; and driving continuous improvement and adoption of new technologies and skills.
Requirements
- Bachelor’s degree in a related field and one year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas; OR
- One year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion; OR
- Three years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas.
Nice To Haves
- Financial modeling and analysis.
- Managing challenging workforce issues.
- Modeling and forecasting.
- Preparing and executing budgets.
- Profit and loss (P&L) accountability.
- Supervising associates.
- Walmart Logistics Manager experience.
- Bachelor’s degree in Business, Finance, Logistics, Management, or Operations Management.
Responsibilities
- Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
- Drive and implement the business plan for the area of responsibility to achieve facility production, quality, and safety goals.
- Forecast staffing, workload, and performance results to meet business demands.
- Prepare, review, and analyze business reports and use the information to identify operational improvements.
- Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, and maintain procedures and supporting documentation.
- Resolve associate, customer, and supplier concerns using judgment or consulting others when needed.
- Supervise and manage associates and leaders by giving direction, monitoring performance, and providing feedback.
- Identify training and development needs and provide opportunities for learning and growth.
- Teach, support, and model Logistics and company policies and procedures.
- Participate in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
- Build high-performing, inclusive teams and create a workplace where associates feel seen, supported, and connected.
- Build strong and trusting relationships, communicate effectively, and motivate and influence others.
- Attract, retain, empower, and develop talent, and recognize others’ contributions and accomplishments.
- Maintain and promote integrity, ethics, and compliance; model Walmart values and hold oneself and others accountable.
- Support Walmart’s goal of becoming a regenerative company, including creating belonging, eliminating waste, and participating in local giving.
- Deliver results while putting customers first and adapting to how, where, and when customers shop; apply EDLP and EDLC business models to plans.
- Make decisions based on data, insights, and analysis, balancing short- and long-term priorities and considering relevant stakeholders.
- Drive continuous improvement, encourage learning from mistakes, and support others through change and adoption of new technologies and skills.
Benefits
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including sick leave.
- Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
