(USA) Operations Manager - Floor (grocery)
About The Position
The Operations Manager – Floor (Grocery) drives and implements the business plan for their area of responsibility to meet facility goals for production, quality, and safety. The role forecasts staffing, workload, and performance; reviews business reports to identify operational improvements; and ensures compliance with Logistics and company quality and safety standards, policies, procedures, and directives. The manager addresses associate, customer, and supplier concerns using their own judgment or consulting others as needed. The role supervises and manages associates and leaders by setting direction, monitoring performance, providing feedback, identifying development needs, and supporting learning and growth. Responsibilities also include teaching and modeling company policies and procedures, and participating in hiring, promotion, coaching, teaching, and evaluation. The position calls for building collaborative, high-performing teams, acting with integrity, serving customers and members, and pursuing continuous improvement. The position is based at Walmart's location at 23769 Mathew Road, Sterling, Illinois. The annual salary range is $84,000–$126,000, with annual or quarterly performance bonuses. Certain positions may also receive regional pay zone adjustments and stock. Walmart lists a range of benefits, including health coverage, financial benefits, paid time off, education benefits, and other programs; eligibility and terms may depend on job classification and length of employment.
Requirements
- Bachelor's degree in a related field, such as Management, Logistics, Business Administration, Financial Management, or Production/Operations Management, and 1 year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas; OR
- 1 year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion; OR
- 3 years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas.
Nice To Haves
- Financial modeling and analysis.
- Managing challenging workforce issues.
- Modeling and forecasting.
- Preparing and executing budgets.
- Profit and Loss (P&L) accountability.
- Supervising associates.
- Walmart Logistics Manager experience.
- Bachelor's degree in Business, Finance, Logistics, Management, or Operations Management.
Responsibilities
- Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
- Drive and implement the business plan for the area of responsibility to achieve facility goals for production, quality, and safety, and implement operational improvements.
- Forecast staffing, workload, and performance results to meet business demands.
- Prepare, review, and analyze business reports and use the information to identify operational improvements.
- Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, or maintain procedures and supporting documentation.
- Identify and resolve associate, customer, and supplier concerns, using judgment or consulting others as needed.
- Supervise and manage associates and leaders by providing direction, monitoring performance, and giving feedback.
- Identify training and development needs and provide opportunities for learning and growth.
- Teach, support, and model Logistics and company policies and procedures.
- Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
- Build high-performing teams and foster a workplace where associates feel supported and connected.
- Work collaboratively, build trusting relationships, and communicate effectively to motivate and influence.
- Attract, retain, empower, and develop talent, and recognize others' contributions.
- Maintain and promote integrity, ethics, and compliance; model Walmart values and hold oneself and others accountable.
- Support Walmart's goal of becoming a regenerative company, including efforts to create belonging, eliminate waste, and participate in local giving.
- Put customers first and apply the EDLP and EDLC business models to plans.
- Make decisions using data, insights, and analysis, balancing short- and long-term priorities and considering relevant stakeholders.
- Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
- Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
- Potential regional pay zone adjustment and stock for certain positions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
