(USA) Operations Manager - Floor (Grocery)-3
About The Position
The Operations Manager - Floor (Grocery) drives and implements the business plan for their area of responsibility to achieve facility goals for production, quality, and safety. The role forecasts staffing, workload, and performance; reviews business reports to identify operational improvements; and ensures compliance with Logistics and company standards, policies, procedures, and directives. The position resolves associate, customer, and supplier concerns, consulting others as needed. It supervises and manages associates and leaders by setting direction, monitoring performance, providing feedback, identifying development needs, supporting learning, modeling company policies and procedures, and participating in hiring, promotion, coaching, and evaluation. The role is expected to demonstrate Walmart’s leadership values: respecting individuals, acting with integrity, serving customers and members, and striving for excellence. This includes building inclusive, high-performing teams; developing talent; communicating collaboratively; maintaining ethical standards and accountability; making data-informed decisions with customers in mind; and driving continuous improvement and adoption of new technologies and skills.
Requirements
- Bachelor’s degree in a related field and one year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas; OR
- One year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in associate hiring and promotion; OR
- Three years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas.
Nice To Haves
- Financial modeling and analysis.
- Managing challenging workforce issues.
- Modeling and forecasting.
- Preparing and executing budgets.
- Profit and loss (P&L) accountability.
- Supervising associates.
- Walmart Logistics Manager experience.
- Bachelor’s degree in business, finance, logistics, management, or operations management.
Responsibilities
- Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
- Drive and implement the business plan for the area of responsibility to achieve facility goals for production, quality, and safety.
- Forecast staffing, workload, and performance results to meet business demands.
- Prepare, review, and analyze business reports and use the information to identify operational improvements.
- Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives.
- Develop, distribute, and maintain procedures and supporting documentation.
- Identify and resolve associate, customer, and supplier concerns, using personal judgment or consulting others when needed.
- Supervise and manage associates and leaders by providing direction, monitoring performance, and giving feedback.
- Identify training and development needs and provide opportunities for learning and growth.
- Teach, support, and model Logistics and company policies and procedures.
- Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
- Build high-performing teams, foster belonging, and develop and recognize talent.
- Make data-informed decisions, prioritize customer needs, and drive continuous improvement.
Benefits
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase.
- Company-paid life insurance.
- Paid time off, including sick leave.
- Parental leave.
- Family care leave.
- Bereavement leave.
- Jury duty leave.
- Voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit program, with eligible tuition, books, and fees paid by Walmart.
- Performance-based bonus awards, including annual or quarterly bonuses.
- Stock may be included as additional compensation for certain positions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
