(USA) Operations Manager - Floor

Walmart•Mount Pleasant, IA

5d•$84,000 - $126,000

About The Position

The Operations Manager - Floor drives and implements the business plan for their area of responsibility to achieve facility goals for production, quality, and safety, and identifies operational improvements. The role forecasts staffing, workload, and performance results to meet business demands; prepares, reviews, and analyzes business reports; and ensures compliance with Logistics and company quality and safety standards, policies, procedures, and directives. The manager resolves associate, customer, and supplier concerns and supervises associates and leaders by providing direction, monitoring performance, giving feedback, identifying development needs, and supporting learning and growth. The position also participates in hiring, promotion, coaching, teaching, and evaluation activities. The role is expected to model Walmart’s values and leadership expectations: build inclusive, high-performing teams; collaborate and communicate effectively; attract, develop, and recognize talent; uphold integrity, ethics, and compliance; serve customers and members; make data-informed decisions; and drive continuous improvement while supporting change. Walmart also states a goal of becoming a regenerative company, including creating belonging, eliminating waste, and participating in local giving.

Requirements

Bachelor’s degree in business or a related field, such as Management, Logistics, Business Administration, Financial Management, or Production/Operations Management, and 1 year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas; OR 1 year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion; OR 3 years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas.
Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

Financial modeling and analysis.
Managing challenging workforce issues.
Modeling and forecasting.
Preparing and executing budgets.
Profit and Loss (P&L) accountability.
Supervising associates.
Walmart Logistics Manager experience.
Bachelor’s degree in Business, Finance, Logistics, Management, or Operations Management.

Responsibilities

Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
Drive and implement the business plan for the area of responsibility to meet facility goals for production, quality, and safety, and implement operational improvements.
Forecast staffing, workload, and performance results to meet business demands.
Prepare, review, and analyze business reports to identify operational improvements.
Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, and maintain procedures and supporting documentation.
Identify and resolve associate, customer, and supplier concerns, using personal judgment or consulting others as needed.
Supervise and manage associates and leaders by giving direction, monitoring performance, and providing feedback.
Identify training and development needs and provide opportunities for learning and growth.
Teach, support, and model Logistics and company policies and procedures.
Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Build high-performing teams and create a workplace where associates feel seen, supported, connected, and able to thrive.
Collaborate, build trusting relationships, and communicate with impact to motivate and influence.
Attract, retain, empower, and develop talent, and recognize contributions and accomplishments.
Model and promote integrity, ethics, compliance, and accountability, and support Walmart’s stated regenerative-company goal.
Deliver results while putting customers first and applying the EDLP and EDLC business models to plans.
Make decisions using data, insights, and analysis, balancing short- and long-term priorities and considering relevant stakeholders.
Drive continuous improvement, encourage learning from mistakes, and support the adoption of new technologies and skills.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U, a Walmart-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.