(USA) Operations Manager - Floor

Walmart • Bolingbrook, IL

1d • Onsite

About The Position

The Operations Manager - Floor drives and implements the business plan for an area of responsibility to achieve facility goals for production, quality, and safety, while identifying and implementing operational improvements. The role forecasts staffing, workload, and performance results to meet business demands; reviews business reports to identify improvement opportunities; and ensures compliance with Logistics and company quality and safety standards, policies, procedures, and directives.

The role resolves associate, customer, and supplier concerns using independent judgment or consultation as needed. It supervises and manages associates and leaders by setting direction, monitoring performance, providing feedback, identifying development needs, and supporting learning and growth. It also participates in hiring, promotion, coaching, teaching, and evaluation, and models company policies and procedures.

The position is expected to build collaborative, high-performing teams; develop and retain talent; communicate effectively; act with integrity; serve customers and members; make data-informed decisions; and drive continuous improvement while supporting Walmart’s values and culture.

Requirements

• Bachelor’s degree in business or a related field, such as Management, Logistics, Business Administration, Financial Management, or Production/Operations Management, and 1 year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas; OR
• 1 year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion of associates; OR
• 3 years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas.
• Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Experience in financial modeling and analysis.
• Experience managing challenging workforce issues.
• Experience with modeling and forecasting.
• Experience preparing and executing budgets.
• Profit and Loss (P&L) accountability.
• Experience supervising associates.
• Walmart Logistics Manager experience.
• Bachelor’s degree in Business, Finance, Logistics, Management, or Operations Management.

Responsibilities

• Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
• Drive and implement the business plan for the area of responsibility to achieve facility production, quality, and safety goals.
• Forecast staffing, workload, and performance results to meet business demands.
• Prepare, review, and analyze business reports and use the information to identify operational improvements.
• Monitor compliance with Logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, and maintain procedures and supporting documentation.
• Identify and resolve associate, customer, and supplier concerns, using judgment or consulting others when needed.
• Supervise and manage associates and leaders by providing direction, monitoring performance, and giving feedback.
• Identify training and development needs and provide opportunities for learning and growth.
• Teach, support, and model Logistics and company policies and procedures.
• Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
• Build high-performing teams, foster belonging, collaborate, develop talent, and recognize contributions.
• Maintain high standards of integrity, ethics, and compliance; model Walmart values and hold oneself and others accountable.
• Put customers and members first, apply EDLP and EDLC business models, and make data-informed decisions that balance short- and long-term priorities.
• Drive continuous improvement, encourage learning, and support adoption of new technologies and skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave.
• Parental leave.
• Family care leave.
• Bereavement leave.
• Jury duty leave.
• Voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with eligible program tuition, books, and fees paid by Walmart.
• Performance-based bonus awards, including annual or quarterly performance bonuses.
• Stock compensation may be available for certain positions.
• Paid time off and/or paid protected time off that may be used for vacation, sick leave, holidays, or other purposes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager