(USA) Operations Manager - Floor

Walmart • Kings Mountain, NC

1d • $84,000 - $126,000 • Onsite

About The Position

The Operations Manager is responsible for slotting operations at the facility. The role drives and implements the business plan for the area of responsibility to achieve facility goals for production, quality, and safety, and implements operational improvements. The manager forecasts staffing, workload, and performance results to meet business demands; reviews and analyzes business reports to identify improvements; and ensures compliance with Logistics and company quality and safety standards, policies, procedures, and directives.

The role resolves associate, customer, and supplier concerns, and supervises and manages associates and leaders. This includes setting direction, monitoring performance, providing feedback, identifying training and development needs, creating learning opportunities, modeling company policies and procedures, and participating in hiring, promotion, coaching, teaching, and evaluation.

The Operations Manager is expected to demonstrate Walmart’s leadership behaviors: respect individuals, act with integrity, serve customers and members, and strive for excellence. This includes building collaborative, high-performing teams; developing and recognizing talent; maintaining ethical standards and accountability; making data-informed decisions with customers in mind; and driving continuous improvement and adoption of new technologies and skills.

The annual salary range is $84,000–$126,000. Additional compensation may include annual or quarterly performance bonuses, regional pay zone compensation based on location, and stock. The position is based at Walmart’s facility in Kings Mountain, North Carolina.

Requirements

• Bachelor’s degree in business or a related field, such as Management, Logistics, Business Administration, Financial Management, or Production/Operations Management, plus 1 year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas; OR
• 1 year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion of associates; OR
• 3 years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas.
• Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Financial modeling and analysis.
• Managing challenging workforce issues.
• Modeling and forecasting.
• Preparing and executing budgets.
• Profit and loss (P&L) accountability.
• Supervising associates.
• Walmart Logistics Manager experience.
• Bachelor’s degree in Business, Finance, Logistics, Management, or Operations Management.

Responsibilities

• Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
• Drive and implement the business plan for the area of responsibility to achieve facility goals for production, quality, and safety.
• Implement operational improvements.
• Forecast staffing, workload, and performance results to meet business demands.
• Prepare, review, and analyze business reports and use findings to identify operational improvements.
• Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, and maintain procedures and supporting documentation.
• Resolve associate, customer, and supplier concerns using independent judgment or consulting others as needed.
• Supervise and manage associates and leaders by providing direction, monitoring performance, and giving feedback.
• Identify training and development needs and provide opportunities for learning and growth.
• Teach, support, and model Logistics and company policies and procedures.
• Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
• Build collaborative, high-performing teams and create a workplace where associates feel supported and included.
• Attract, retain, empower, and develop talent, and recognize others’ contributions and accomplishments.
• Maintain and promote integrity, ethics, and compliance, model Walmart values, and hold oneself and others accountable.
• Support Walmart’s goal of becoming a regenerative company through positive impacts, including creating belonging, eliminating waste, and participating in local giving.
• Deliver results while putting customers first and applying EDLP and EDLC business models to plans.
• Make decisions based on data, insights, and analysis while balancing short- and long-term priorities and considering relevant stakeholders.
• Drive continuous improvement, encourage learning from mistakes, and support others through change and the use of new technologies and skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave.
• Parental leave.
• Family care leave.
• Bereavement leave.
• Jury duty leave.
• Voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonuses.
• Stock may be offered as additional compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager