Operations Manager

Mighty Fine Apps • Oakland, CA

20d • Onsite

About The Position

Mighty Fine Apps is hiring an Operations Manager to run the business side of a small, profitable, customer-funded company. The role works directly with the founder on Live Transcribe, a live-captioning app for people who are d/Deaf and hard of hearing, and may grow into Chief of Staff or senior operations responsibilities. This is a full-time, in-person role in Oakland, California, reporting to the Founder & CEO. Compensation is $110,000 to $135,000 annually, depending on experience, plus benefits.

The Operations Manager will own finance and company administration; hiring and onboarding operations; vendor, contract, and legal coordination; company priorities and follow-through; systems and documentation; and founder support and research. The role calls for hands-on execution: understand recurring work, then simplify or automate it where useful, including by building practical AI workflows, skills, or agents. As routine operations become more efficient, the role can expand into projects across customer support, sales, marketing, product, and company operations.

Success means taking ownership of finance, hiring, and vendor administration end to end within 60 days; having most routine operations run without founder involvement by 90 days; and, within 12 months, leading cross-team projects and growing toward Chief of Staff or senior operations scope.

Applicants must submit a resume, LinkedIn profile, location, availability to start, and a Loom video of five minutes or less demonstrating an automation they personally built and used. Applications without a Loom link will not be reviewed. The company’s target hire date is November 14, 2026.

Requirements

• At least 4 years of operations experience at a startup or small company; experience may include being an early operations hire, a Chief of Staff, or an Executive Assistant who grew into operations.
• Ability to manage multiple moving pieces, take responsibility for loose ends, and see work through to completion.
• Good judgment about priorities, including knowing what matters, what can wait, and what can be ignored; ability to protect the founder’s time, push back on low-value work, and know when to decide or ask for input.
• Daily use of AI tools and personal experience building at least one automation that replaced recurring manual work.
• Ability to create and maintain lightweight workflows, skills, or agents.
• Resourcefulness in researching unfamiliar tools and options, making recommendations from rough requests, and working across different parts of a business.
• Hands-on willingness to personally handle routine administration and improve it over time.
• Ability to write clear, usable processes and documentation.
• Discretion and respect for confidentiality when handling financial information, contracts, and personnel matters.
• Submit a Loom video of five minutes or less showing an automation personally built and used; the video link must open without a login.

Responsibilities

• Coordinate the bookkeeper, fractional CFO, and accountant; manage invoices, payments, renewals, and tax deadlines; and keep the monthly close moving.
• Run hiring operations with the recruiter, including candidate pipelines, scheduling, offers, contractor agreements, and onboarding.
• Research vendors and providers; manage contracts and subscriptions; coordinate legal advisers; and follow through on signatures and commitments.
• Keep founder and company priorities visible; run meeting cadence, goal tracking, and reporting; assign owners and dates to commitments; follow up on stalled work; and flag decisions needed.
• Handle operational work directly, then simplify or automate recurring processes where useful; build practical AI workflows, skills, or agents; and create clear checklists and documentation.
• Manage the founder’s calendar and meeting preparation, as well as occasional personal logistics such as appointments and travel.
• Investigate ambiguous operational needs, compare tradeoffs, recommend solutions, and carry them through to completion.
• As operational capacity grows, take on larger projects across customer support, sales, marketing, product, and company operations.

Benefits

• Benefits are offered; specific benefit types are not listed.
• Direct work with the founder of a profitable, customer-funded company.
• A clear path to Chief of Staff as the employee creates capacity and takes on responsibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed