Operations Manager

HEART OF TEXAS GOODWILL INDUSTRIES•Harker Heights, TX

29d•Onsite

About The Position

The Operations Manager at Heart of Texas Goodwill Industries, Inc. is responsible for overseeing the movement, distribution, and storage of materials, ensuring the efficient flow of incoming and outgoing materials to guarantee timely delivery to stores and vendors. This role also encompasses the management of transportation logistics, vehicles, equipment, and strategic planning for warehouse operations, all while prioritizing safety and operational efficiency.

Requirements

Strong leadership and management skills.
Strong customer service orientation: commitment to quality, responsibility, high work standards, and initiatives.
Strong time management skills with a focus on the ability to handle multiple project needs simultaneously.
Excellent written, verbal, and interpersonal communication skills.
Advanced use of Microsoft Office (e.g., Word, Excel, Outlook) applications.
High attention to detail and accuracy.
Enthusiasm for the mission of the organization.
Must maintain a personal vehicle in order to drive for company purposes.
A valid driver’s license and valid automobile insurance acceptable to Goodwill’s liability insurance carrier.
Frequent travel is required.
Flexible work schedule that can accommodate the operating schedules of the retail stores and the needs of donors.
Ability to multi-task effectively; must be able to adjust to frequent changes, delays, or unexpected events; must be flexible and/or adaptable as work requirements change.
Must meet deadlines.
Ability to work effectively in a team-based environment and interact professionally with customers and highly diverse employees on a regular basis.
All individuals must pass a drug screen.
A criminal background check is required.

Nice To Haves

Bachelor's degree in Business Administration or a related field preferred.

Responsibilities

Ensure all drivers for contracts and transportation adhere to schedules based on contract and store needs.
Manage driver times and schedules.
Print and distribute house calls.
Log daily driver inspection sheets.
Log daily forklift inspection sheets.
Maintain current inspections on all vehicles, equipment and trailers.
Schedule estimates for vehicle and trailer repairs.
Notify the Director of Operations of any necessary repairs on trailers or vehicles.
Maintain a log of all fuel and purchase receipts, submitting them to accounting in a timely manner.
Communicate effectively with the Aftermarket Manager to ensure proper transportation needs are met.
Ensure daily vehicle inspections are completed.
Maintain and project all warehouse space.
Keep a bale log and notify the Aftermarket Manager when the count reaches a saleable quantity.
Communicate operational needs, such as the purchase of gaylords and pallets, to the Director of Operations.
Complete Purchase Orders as needed.
Ensure that employees adhere to their scheduled hours and do not work before or after.
Be task-driven with safety as a top priority.
Other tasks as assigned.