Operations Manager

CVS Health • Stratham, NH

1d • $19 - $29 • Onsite

About The Position

The Operations Manager is a member of the CVS/pharmacy Store Management team and helps fulfill the company purpose of helping people on their path to better health. The role drives store execution and performance, builds consumer loyalty through excellent customer service, and supports the Store Manager in the overall leadership and strategic operation of the store. Under the Store Manager’s supervision, the Operations Manager maintains an engaged and productive store team through leadership, initiative, and leading by example. This position is not part of the CVS/pharmacy Retail Management Development Program, and Operations Managers are not eligible for direct promotion to Store Manager.

The position is part-time, with anticipated weekly hours of 20. It requires a flexible schedule that may include early morning, overnight, and weekend shifts, overtime as needed, and responding to urgent store issues. The stated pay range is $19.00–$29.00 per hour.

Requirements

• Deductive reasoning ability, advanced analytical skills, and computer skills.
• Advanced communication, leadership, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts; work overtime as needed; and respond to urgent store issues.

Nice To Haves

• Experience as a retail manager or supervisor.
• High school diploma or equivalent preferred, but not required.

Responsibilities

• Support overall store management, supervision, and implementation of company policies.
• Support sales and inventory management.
• Support employee staffing, training, and development.
• Support financial management and customer service leadership.
• Lead others and work effectively with store crews.
• Supervise, assign, and direct store crew activities.
• Communicate information to store crew and supervisors openly and promptly.
• Support the Store Manager with action plans for operational and service improvement.
• Assist customers with questions, problems, and complaints.
• Promote the CVS customer service culture by greeting customers, offering help, and thanking them.

Benefits

• Dental benefits.
• Vision benefits.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED