Operations Manager
About The Position
UNIS is seeking an Operations Manager in Roanoke, Texas, to lead warehouse operations, develop high-performing teams, and support customer and business objectives. The role is responsible for results across safety, productivity, quality, inventory accuracy, and customer service, while fostering accountability and continuous improvement. It is suited to a strategic, hands-on leader in a fast-paced distribution environment who can balance operational performance, workforce management, and customer expectations. The Operations Manager leads daily activities across receiving, inventory, value-added services, order fulfillment, and shipping. The role manages and develops supervisors, leads, and associates; monitors performance metrics, labor utilization, and customer service; and collaborates with customers, warehouse leaders, and cross-functional teams to resolve challenges and support business growth. It also oversees workforce planning and labor management, controls operational costs, and drives improvements to safety, efficiency, inventory accuracy, employee engagement, and warehouse performance. UNIS describes itself as a technology-driven logistics company using transportation management systems, advanced analytics, intelligent automation, and AI-enabled tools. These tools support human judgment and decision-making; employment-related decisions are made by people. Applicants are subject to background checks and must provide proof of employment eligibility upon hire. The company may participate in E-Verify where applicable.
Requirements
- At least 4 years of experience in warehouse, distribution, logistics, or third-party logistics (3PL), including at least 2 years in a management role leading supervisors and frontline teams.
- Experience managing warehouse operations, labor planning, inventory control, productivity, and customer service performance.
- Strong leadership, coaching, communication, and problem-solving skills, with the ability to lead multiple teams in a fast-paced environment.
- Proficiency with Warehouse Management Systems (WMS), operational reporting tools, and Microsoft Office applications, and ability to use data for decision-making.
- Financial acumen and experience managing labor costs, productivity metrics, and operational budgets.
- Flexibility to support business needs, including varying schedules, peak operational periods, and critical customer situations as required.
Responsibilities
- Lead daily warehouse operations across receiving, inventory, value-added services, order fulfillment, and shipping to achieve service, productivity, and quality goals.
- Manage, coach, and develop supervisors, leads, and associates, building a culture centered on safety, accountability, and operational excellence.
- Monitor operational performance metrics, labor utilization, and customer service levels, and implement solutions to improve efficiency and results.
- Partner with customers, warehouse leadership, and cross-functional teams to address operational challenges, support business growth, and maintain service performance.
- Oversee workforce planning, staffing strategies, and labor management to optimize productivity and control operational costs.
- Drive continuous improvement initiatives to improve safety, efficiency, inventory accuracy, employee engagement, and overall warehouse performance.
Benefits
- Competitive health benefits
- Paid time off in accordance with company policy and applicable state requirements
- Leadership and professional development programs
- Opportunities to build AI literacy through hands-on use of intelligent systems and automation
- Internal growth and career mobility opportunities
- Free luncheons and on-site team events
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
