Operations Manager

Ametek, Inc.•La Mirada, CA

About The Position

The Operations Manager plans, organizes, and directs technicians and workflow for designated field installation projects, ensuring project objectives are completed within prescribed time frames and funding parameters. The role interfaces with customers to ensure project progress and completion meet customer expectations. Success is evaluated by completing projects within stipulated hours and budgets and by customer feedback. Rauland Integrated Solutions provides design, integration, installation, training, and support services for nurse call, audio, video, sound, communication, signage, broadcast, and production systems across healthcare, corporate, educational, entertainment, government, industrial, and religious facilities. Rauland is a division of AMETEK, Inc.

Requirements

  • Bachelor’s degree from a college or university in project or construction management, or five years of technical field experience managing multiple projects.
  • Ability to use Microsoft Office products and familiarity with Smartsheet.
  • Ability to read and interpret technical documents, including safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine work reports and correspondence to staff and customers.
  • Ability to speak effectively before customer groups and employees within the organization.
  • Ability to apply basic algebra and geometry concepts.
  • Ability to read and understand blueprints.
  • Ability to solve practical problems and deal with varied concrete situations where limited standardization exists.
  • Ability to plan and direct technical staff and supervise daily performance against established standards.
  • Ability to lift and/or move components weighing up to 30 pounds.
  • Demonstrated willingness and ability to use AI tools to improve productivity, decision-making, work quality, and cost efficiency, identify appropriate use cases, and critically evaluate AI-generated outputs.

Responsibilities

  • Review projects to determine timelines, cost limitations, work procedures, technician requirements, and allocation of materials and technical resources; ensure proper staffing and required reporting.
  • Manage daily work hours and progress of healthcare installation technicians.
  • Coordinate delivery of materials to job sites.
  • Supervise shop and on-site labor, including subcontractors.
  • Attend weekly production meetings and other meetings as required by the Construction Manager, Consultant, or company representative; communicate project progress and issues.
  • Work with project staff to identify tasks, develop work plans, and assign duties, responsibilities, and authority.
  • Review technician performance daily to ensure safe work and timely completion of assignments at the required quality level.
  • Advise project personnel and help resolve problems.
  • Direct and coordinate daily project personnel activities to meet task objectives and keep projects on schedule and within budget.
  • Discipline technical staff for violations of corporate or safety policies.
  • Prepare written flow charts and project reports for management, customers, and other construction management companies.
  • Provide weekly written or email progress updates to customers and Rauland Integrated Solutions staff.
  • Coordinate completion of warranty statements, operation and maintenance manuals, and final test results.
  • Assemble materials and labor information for change orders and communicate it in writing to the sales support team.
  • Review preliminary as-built drawings, send corrected copies to the CAD department for final preparation and assembly, and prepare and mail drawings or as-builts to customers upon completion or request.
  • Collect Technician Final Checklists and Programming Sheets and forward them to the training department.
  • Prepare the final paperwork package, forward it to accounting, and coordinate final billing.
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