Operations Manager (Non-Complex)

Walmart•Northport, AL

1d•$65,000 - $100,000•Onsite

About The Position

The Operations Manager (Non-Complex) supports store performance by leading associates, maintaining operational standards, delivering customer service, and assisting the store manager with financial results. The role also promotes community outreach and sustainability initiatives and represents the company to community organizations and groups. The manager supervises, hires, trains, mentors, and evaluates associates; assigns duties; communicates expectations; recognizes contributions; and creates an inclusive workplace. The role ensures compliance with company policies, safety controls, asset-protection measures, and quality standards, and addresses operational or financial deficiencies through action plans. The manager supports customer-service initiatives, resolves customer issues, reviews profit-and-loss statements and expenses, and coordinates assignments with stakeholders to meet business and customer needs. The position is based at the Northport, Alabama location. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation. A state pay differential applies where required by law.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Initiate, direct, and participate in community outreach; support associates and managers in community service and maintain relationships with community individuals and groups.
Represent the company to external organizations and promote company-sponsored programs, events, and sustainability efforts.
Ensure compliance with company policies and procedures, including accountability for hourly associates, asset protection, safety controls, quality assurance, and operational reviews.
Develop and implement action plans to correct operational, safety, quality, and financial deficiencies.
Hire, train, mentor, assign duties to, evaluate, recognize, and provide development opportunities for associates; communicate clear expectations and promote belonging.
Model and support customer-service standards using the One Best Way service model; resolve customer needs, complaints, and issues and lead process improvements.
Assist the store manager in achieving sales and profit goals by reviewing profit-and-loss statements, controlling expenses, planning corrective actions, and contributing to budget forecasting.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, address improvement opportunities, and promote continuous learning.
Support company mission, values, standards of ethics and integrity, and the Open Door Policy.
Promote a culture of integrity, accountability, collaboration, belonging, continuous improvement, and customer-first decision-making.

Benefits

Performance-based bonus awards, including annual or quarterly performance bonuses.
Medical, vision, and dental coverage.
401(k).
Stock purchase.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Regional Pay Zone compensation for certain positions, based on location.
Complex Structure compensation for certain positions, based on external factors that create challenges.
State pay differential where applicable.