Operations manager

Generator Supercenter of Orange County•Irvine, CA

9d•$27 - $34•Onsite

About The Position

Generator Supercenter, Inc. is hiring an Operations Manager to coordinate generator installation and service projects and support office and company operations. The role serves as a key contact for customers, technicians, subcontractors, and vendors, managing project schedules and communicating updates through completion. It also includes customer-facing administrative work, payment and record management, office organization, and staff onboarding and scheduling support. This is an in-person position in the office, Monday through Friday, from 8 AM to 5 PM. The job description notes that duties may include other related tasks as needed to meet the organization's ongoing needs.

Requirements

At least 5 years of experience in project coordination, office management, construction, or permitting.
High school diploma or equivalent.
Strong organizational and time management skills, including the ability to manage multiple projects simultaneously.
Excellent written and verbal communication skills for interacting with customers, city officials, and team members.
Proficiency in Microsoft Office, including Excel, Outlook, and Word, and general comfort with scheduling and CRM software.
Customer service experience and a professional, courteous demeanor.
Problem-solving ability and capacity to work independently in a fast-paced environment.
Attention to detail and ability to maintain accurate documentation.
Availability to work in the office Monday through Friday, 8 AM to 5 PM.

Nice To Haves

Associate's or Bachelor's degree in business, construction management, or a related field.
Ability to read and interpret project documents such as work scopes, permit requirements, or installation plans.

Responsibilities

Coordinate and manage generator installation and service projects from start to finish.
Serve as the primary point of contact between customers, technicians, subcontractors, and vendors.
Create and maintain project timelines to support efficient scheduling and execution.
Communicate job updates and next steps to customers throughout the process.
Track progress across active jobs and proactively resolve scheduling or execution issues.
Greet walk-in customers and handle inbound and outbound calls and emails professionally.
Generate invoices, collect payments, and maintain customer records.
Oversee office systems, supplies, and organization.
Assist with onboarding, staff scheduling, and time and attendance management.
Implement office procedures and review job folders for accuracy.