Operations Manager

Lineage • Smithfield, VA

11d • $68,500 - $123,300

About The Position

Manage the warehouse’s operational activities, including budgeting, labor scheduling, space and equipment, safety and security, housekeeping, and sanitation. Ensure people, processes, and technology enable the facility to meet customer service standards. The role includes leading direct reports, improving warehouse procedures, coordinating with other departments, and meeting company performance indicators.

Requirements

• At least 5 years of warehouse operations or direct warehouse management experience.
• Experience with a Warehouse Management System (WMS).
• Demonstrated management skills, particularly in guiding and developing a team, customer service, communications, and planning.
• Ability to effectively present information to customers, clients, and employees.
• Proficient computer skills, including Microsoft Office Suite.
• Ability to work in temperatures as low as -20°F/-25°C in cold storage sites or up to 100°F/37°C in dry storage sites while wearing company-provided personal protective equipment and freezer gear.
• Ability to lift a minimum of 40 lbs./18 kgs.; weight may be greater depending on the facility.
• Ability to work a flexible work schedule and shift, including weekends if needed.
• Must be comfortable with varying noise levels, which can sometimes be loud.

Responsibilities

• Manage, train, provide performance feedback to, and assign duties to direct reports to support productivity, efficiency, and effectiveness.
• Continuously improve operational procedures, including verifying incoming and outgoing shipments, handling and dispositioning merchandise, and maintaining warehouse inventory.
• Partner with sales, inventory control, and operations support to ensure product availability.
• Plan long-range labor needs based on sales forecasts and management input.
• Facilitate achievement of company KPIs for cost, productivity, customer service, profits, and team members.
• Operate the facility in compliance with health, safety, and environmental regulations and promote a culture of safety.
• Analyze operational reports to identify trends and recommend solutions to management.
• Build and maintain partnerships with departments such as Finance, HR, Sales, and Continuous Improvement.
• Work with machinery and material handling equipment.

Benefits

• Medical insurance
• Dental insurance
• Basic life insurance
• Disability insurance
• 401(k) retirement plan
• Paid time off
• Annual bonus eligibility
• A minimum of 7 holidays throughout the calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed