Operations Manager

Copart•Atlanta, GA

19d

About The Position

The Operations Manager leads yard and facility operations, ensuring exceptional customer service and execution of company processes in alignment with Copart standards. Reporting to the GM or AGM, this role builds and manages a high-performing team, maintains operational excellence, and delivers the Copart customer experience. The position oversees daily operations, staff performance, scheduling and payroll, cash handling, inventory and supplies, vendor contracts, equipment and facility maintenance, safety protocols, and process compliance. It also addresses staff and customer concerns, fosters positive employee relations, travels occasionally to other locations, and responds to facility alarms when needed. The work involves operating effectively in both office and outdoor environments across varied climates and weather conditions. Copart is a global online vehicle auction platform with more than 200 facilities and over 750,000 buyers in more than 190 countries. The company emphasizes diversity, inclusion, collaboration, and creating a workplace where employees feel appreciated and supported in their growth and contributions.

Requirements

Minimum of three years in operations management or a related field is preferred.
High school diploma or GED required.
Proficiency in Microsoft Office Suite.
Excellent verbal and written communication skills.
Ability to recruit, train, develop, and motivate staff.
Strong customer service skills.
Typing speed of at least 45 words per minute.
Fluency in English.
Basic accounting and inventory management skills.
Ability to thrive in a fast-paced environment.
Experience managing multiple processes for employees.
Conflict resolution proficiency.
Valid transportation.

Nice To Haves

Some college preferred.
Bilingual proficiency is a plus.

Responsibilities

Lead, hire, train, and support staff to meet performance and service goals.
Ensure daily operations meet or exceed company standards and customer expectations.
Manage scheduling, attendance, and payroll processes.
Oversee cash handling, including daily bank deposits.
Maintain inventory and order supplies as needed.
Conduct regular team meetings and performance reviews.
Manage vendor contracts and ensure compliance documentation.
Ensure equipment and facility maintenance, including safety protocols.
Address staff and customer concerns professionally.
Foster positive employee relations.
Oversee day-to-day operations and ensure process compliance.
Travel occasionally to other locations and respond to facility alarms if needed.
Perform additional duties as assigned.