Operations Manager
About The Position
Under the general direction of the Director of Operations, the Operations Manager oversees shipping, receiving, inventory, fleet, and distribution operations for the primary warehouse while supporting seven satellite locations. The role works closely with Purchasing and Sales to promote efficient, accurate, safe, and compliant operations across the network. The Operations Manager leads and develops shipping, receiving, and delivery fleet personnel; supports the company management team; and establishes standardized operating procedures across locations. The role drives continuous improvement, monitors operational metrics, analyzes data, oversees inventory accuracy and stock levels, and manages inbound freight, outbound shipping, routes, and delivery documentation. It also ensures transportation and hazardous-materials compliance, coordinates hazmat training and documentation, oversees fleet and equipment maintenance, and promotes safe, accountable, and professional work practices. The work takes place in a warehouse and office environment, with exposure to varying hot and cold temperatures and typically moderate noise. The role uses standard office equipment and warehouse tools. Regular physical activities include sitting, standing, walking, bending, handling objects, and data entry; occasional lifting or moving of objects up to 25 pounds and, occasionally, up to 50 pounds at waist level is required. Closed-toe shoes or boots are required, as are gloves when handling sharp or abrasive materials.
Requirements
- Required: 2–4 years of distribution warehouse or operations management experience.
- Excellent written and verbal communication skills, including the ability to present information and respond to questions from vendors, customers, managers, and team members.
- Ability to read, analyze, and interpret business reports, data, and correspondence.
- Strong working knowledge of basic and intermediate mathematics, including whole numbers, fractions, decimals, percentages, and volume calculations.
- Ability to accurately analyze figures related to inventory, freight, routing, and costs.
- Proficiency in Microsoft Office, including Excel, Word, and Outlook.
- Ability to prioritize, organize, and manage multiple projects simultaneously.
- Strong problem-solving skills and a continuous improvement mindset.
- Ability to perform the stated physical activities and occasional lifting requirements.
- Use required protective equipment: closed-toe shoes or boots and gloves when handling sharp or abrasive materials.
Nice To Haves
- Bachelor’s degree in a related field.
- Experience with NetSuite ERP.
- US DOT Hazardous Materials Regulations (49 CFR) certification.
- Working knowledge of, or interest in, livestock or production-based agriculture.
Responsibilities
- Lead, develop, coach, train, and manage shipping, receiving, and delivery fleet personnel, including performance management and discipline.
- Maintain an active leadership role on the company management team.
- Establish and enforce standardized operating procedures across all locations.
- Lead continuous improvement initiatives focused on efficiency, service levels, scalability, and cost control.
- Design, monitor, and report operational metrics, including shipping performance, fleet utilization, inventory accuracy, and route efficiency.
- Analyze data to identify trends, risks, and cost-reduction opportunities.
- Oversee inventory control practices and monitor inventory levels as supply and demand change.
- Partner with Purchasing and Sales to address in-stock, low-stock, and over-stock risks.
- Support cycle counts, root-cause analysis, and corrective actions.
- Recommend improvements to warehouse layout, slotting, and organization.
- Manage incoming freight, outbound shipping, and company-owned delivery fleet operations.
- Lead route planning and scheduling to balance efficiency, cost, compliance, and customer service.
- Create load sheets and ensure proper delivery documentation.
- Ensure compliance with truck weight limits, skid counts, and delivery requirements.
- Ensure compliance with applicable transportation and hazardous-materials regulations.
- Obtain and maintain 49 CFR Hazardous Materials certification if not already certified; ensure appropriate hazmat training, documentation, and procedures across locations.
- Oversee fleet maintenance, inspections, and repairs, and arrange maintenance for forklifts and warehouse equipment.
- Promote safe work practices and regulatory compliance.
- Foster a positive, accountable, and professional work environment; communicate effectively and model strong leadership behaviors.
- Follow company policies and procedures and strive to exceed expectations.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
