Operations Manager

CVS Health • Danville, PA

11d • $18 - $28 • Onsite

About The Position

The Operations Manager is a member of the CVS/pharmacy Store Management team. Under the supervision of the Store Manager, this role supports the store’s overall leadership and strategic operation while helping drive store execution and performance, build consumer loyalty, and deliver excellent customer service. The Operations Manager maintains an engaged and productive store team through leadership, initiative, and leading by example. This position is not part of the CVS/pharmacy Retail Management Development Program, and Operations Managers are not eligible for direct promotion to Store Manager.

The role supports overall store management, supervision, and policy implementation; sales and inventory management; employee staffing, training, and development; financial management; and customer service leadership. The position requires a full-time flexible schedule according to the qualifications, although the posting identifies the position as part-time with 24 anticipated weekly hours.

Requirements

• Deductive reasoning ability, advanced analytical skills, and computer skills.
• Advanced communication, leadership, supervision, and influencing skills.
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts.
• Ability to work overtime as needed and respond to urgent issues at the store.

Nice To Haves

• Experience as a retail manager or supervisor.
• High school diploma or equivalent (preferred but not required).

Responsibilities

• Lead others and work effectively with store crews.
• Supervise, assign, and direct activities of the store’s crew.
• Communicate information to store crew and supervisors openly and in a timely manner.
• Support the Store Manager with action plans for operational and service improvement.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture by greeting customers, offering help, and thanking them.
• Support store management, supervision, and policy implementation.
• Support sales and inventory management.
• Support employee staffing, training, and development.
• Support financial management and customer service leadership.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED