(USA) Operations Manager (Non-Complex)
About The Position
The Operations Manager (Non-Complex) role at Walmart focuses on initiating, directing, and participating in community outreach programs, ensuring compliance with company policies, and providing supervision and development opportunities for associates. This role involves modeling exceptional customer service, driving financial performance, and coordinating job-related activities. The Operations Manager is responsible for upholding company values, promoting a culture of belonging, and acting with integrity. They will serve customers and members by delivering results, making data-driven decisions, and striving for excellence through continuous improvement and learning. At Walmart, associates benefit from competitive pay, performance-based bonuses, and a comprehensive benefits package including health, financial, and paid time off options. The Live Better U program offers paid educational benefits for eligible associates.
Requirements
- 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year of supervisory experience.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Responsibilities
- Initiates, directs, and participates in community outreach programs.
- Ensures compliance with company policies and procedures.
- Provides supervision and development opportunities for associates.
- Models and demonstrates exceptional customer service standards.
- Assists store manager in driving the financial performance of the Facility.
- Coordinates, completes, and oversees job-related activities and assignments.
- Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
- Builds high-performing teams and creates a workplace where associates feel seen, supported, and connected.
- Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity.
- Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
- Maintains and promotes the highest standards of integrity, ethics, and compliance.
- Supports Walmart's goal of becoming a regenerative company by making a positive impact.
- Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
- Delivers results while putting the customer first.
- Makes decisions based on data insights and analysis.
- Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
- Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
