Operations Manager

EWB Canada

20d•Remote

About The Position

EWB Canada is seeking a highly organized, proactive, and mission-driven Operations Manager to support the organization’s day-to-day operations. Reporting directly to the CEO, the role helps ensure that systems, processes, and logistics run smoothly so staff, volunteers, and leadership can focus on impact. The Operations Manager works closely with the CEO, Community Manager, Board of Directors, and national volunteer community, providing operational, administrative, and coordination support. EWB Canada is a youth-led global development organization that invests in people to drive systemic change and mobilizes the engineering community to address global challenges through community-driven collaboration. Its work includes leadership development, innovative programs, policy and advocacy, and a national network of chapters and alumni. This is a 12-month, part-time contract running January through December 2027, for 20 hours per week. Toronto is the preferred location, with remote work within Canada optional.

Requirements

3–5 years of experience in operations, administration, or coordination roles.
Strong organizational and project management skills, with exceptional attention to detail.
Comfort with digital tools such as Google Workspace and email management systems.
Strong written and verbal communication skills.
Ability to manage multiple priorities, work independently, and adapt in a dynamic environment.
Highly organized, proactive, and reliable.
Ability to take initiative and work independently.
Comfort working in a remote, nationally distributed organization.
Collaborative, service-oriented, and values-aligned with EWB Canada’s mission.
Discretion and professionalism when handling sensitive or confidential information.

Nice To Haves

Non-profit experience.
Experience supporting senior leadership and/or Boards of Directors.
Experience within the EWB community.
Proficiency in French.

Responsibilities

Support the CEO with day-to-day operational management of the organization.
Maintain and improve internal systems, processes, and documentation to support organizational effectiveness.
Manage and update operational and human resource policies as required.
Oversee onboarding of new staff and training on essential EWB policies.
Lead organization of EWB’s Annual General Meeting, including venue, logistics, and administrative items.
Support the CEO with preparation, coordination, and follow-up of Board meetings.
Prepare operational updates, briefing materials, and documentation for the Board of Directors.
Assist with Board-related scheduling, records management, and communications.
Coordinate and monitor shared technology platforms, including managing the [email protected] inbox and routing inquiries appropriately.
Support effective use and organization of Google Drive and shared documents.
Support travel planning and logistics for staff, Board members, and volunteers, including bookings and coordination.
Assist with logistics for national meetings, events, and gatherings as required.
Support the Community Manager with chapter outreach and coordination as needed.
Provide administrative and logistical support related to EWB Canada’s volunteer chapters and community initiatives.