Operations Manager
About The Position
Abbode is seeking a hands-on Operations Manager to oversee the daily coordination, organization, and consistency of its physical operations. This role involves leading inventory and fulfillment workflows, developing the team, and establishing processes to ensure accurate and timely product movement across the business. The ideal candidate will have substantial experience in identifying operational gaps, designing and documenting improved workflows, training staff, and ensuring sustained improvements. Experience in direct or indirect people management, including supervising associates, leading shifts or project teams, or coordinating work across teams with responsibility for priorities, training, follow-through, and results, is essential. The Operations Manager will collaborate closely with the logistics team and partners to manage shipments between factories, warehouses, the storefront, and studio, combining daily operations, process development, and team leadership with practical shipment coordination. The role requires hands-on involvement in receiving, preparing, and shipping products, with a willingness to assist during busy periods.
Requirements
- Approximately 2–5 years of relevant operations, inventory, fulfillment, or logistics experience in a physical-product business.
- A strong track record of creating and implementing processes, with examples of workflows built or improved, including problem identification, decision-making, team adoption, and sustained maintenance.
- Prior direct or indirect people-management experience, including setting priorities, delegating work, training/coaching, following up on execution, and holding teams accountable for results.
- Strong attention to detail and organization, with the ability to notice mismatches, investigate causes, keep records current, and close the loop on unfinished work.
- Hands-on understanding of receiving, inventory control, fulfillment, and shipping, including coordinating vendors or logistics partners and managing traceable stock movements between locations.
- Confidence with spreadsheets and inventory/order-management or ERP systems.
- Clear communication and practical judgment, especially when deadlines, staffing, and inventory compete for attention.
- Comfortable both leading the operation and participating in the work.
Nice To Haves
- Experience with Shopify and shipping platforms.
- Experience in apparel, accessories, home goods, customization, or another business with varied products and order requirements.
Responsibilities
- Build and improve operating processes, including workflows for receiving, inventory movements, production handoffs, quality checks, and fulfillment.
- Define ownership for each process step, establish standards for good work, and create resolution paths for exceptions.
- Implement processes by creating SOPs, checklists, and trackers; testing changes with the team; training staff; gathering feedback; and revising processes for consistent performance.
- Check adoption and results after process rollouts.
- Lead daily execution and team development by setting priorities, assigning work, planning coverage, coaching team leads and associates, and providing clear feedback.
- Build accountability and help team members become more capable and independent.
- Ensure accurate and organized inventory by owning receiving, storage, stock transfers, cycle counts, and reconciliation.
- Investigate inventory discrepancies, maintain clear product locations, and align physical stock with system records.
- Run reliable fulfillment by coordinating preparation, quality checks, packing, and dispatch.
- Maintain shipping-label and documentation workflows, arrange pickups, and resolve shipment exceptions.
- Coordinate production and movements between locations, working with production leads on priorities, capacity, and handoffs.
- Partner with logistics to manage shipments and inventory transfers between factories, warehouses, the storefront, and studio.
- Track quantities, destinations, and timing of shipments and inventory transfers, keeping records current.
- Resolve delays, shortages, or discrepancies with carriers and receiving teams.
- Improve systems and measure performance using spreadsheets and existing inventory/order-management or ERP tools.
- Track backlog, on-time shipping, inventory accuracy, and errors to guide improvement efforts.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
