Operations Manager

AA Asphalting•Vancouver, WA

23d•Onsite

About The Position

AA Asphalting LLC is seeking an Operations Manager to lead its Vancouver, Washington branch and support expansion into the Portland market. The role is accountable for branch performance, including profitable revenue growth, margin expansion, operational execution, and team leadership. The manager will strengthen the existing operation, establish clear standards and accountability, build a high-performing team, and improve financial and operational results. The Operations Manager oversees construction operations across multiple projects, including planning, scheduling, resource management, and execution to meet quality, safety, schedule, and budget expectations. The role assesses operational challenges and leads improvements to performance and profitability. It also supports regional growth by developing customer relationships, building crew capacity, pursuing new business, and establishing the operational foundation for sustainable expansion. Success requires hands-on field leadership, financial accountability, customer engagement, and ownership of results.

Requirements

Demonstrated success building, scaling, or turning around a construction, field services, or similar operations business, including leading meaningful changes and delivering measurable results.
Proven experience managing branch, regional, or business-unit performance, including revenue growth, gross margin, labor productivity, cost control, and cash flow.
Track record of developing customer relationships, winning new business, and growing revenue profitably through direct customer engagement and opportunity development.
Strong leadership and team-building skills, including recruiting, developing, and retaining employees, establishing performance standards, and addressing personnel and performance issues.
In-depth knowledge of construction operations, equipment, safety guidelines, and project execution.
Ability to interpret financial reports, job costing, forecasts, and operating metrics to identify problems, make informed decisions, and improve business results.
Strong planning, scheduling, resource management, and project coordination skills, including the ability to manage multiple crews and projects in a deadline-driven environment.
Ability to read and interpret construction plans, specifications, contracts, and scope documents.
Excellent organizational, problem-solving, decision-making, and time management skills.
Excellent verbal and written interpersonal communication skills and ability to work effectively with customers, field personnel, office teams, and leadership.
Working knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Successful completion of a pre-employment drug screen and background check.

Responsibilities

Own branch performance and financial results, including revenue growth, gross margin, crew and labor productivity, backlog health, and cash flow discipline; review forecasts and align execution with the business plan.
Improve schedule accuracy by aligning work to plan, identifying gaps, taking corrective action, and ensuring dependable, on-time execution.
Lead production by optimizing resources, controlling costs, and ensuring efficient execution without compromising safety or quality.
Review project plans, specifications, and site conditions to ensure work is properly planned and resourced.
Coordinate utility locating, site preparation, access requirements, no-parking arrangements, and other construction constraints before work begins.
Conduct regular site visits to assess progress, validate execution standards, and ensure safe, efficient work that meets quality requirements.
Schedule work, set deadlines, and communicate project expectations for field operations; organize resources, provide direction, and help resolve problems.
Set expectations with superintendents and foremen before mobilization, including scope, schedule, budget, staffing, quality, and safety, and provide ongoing direction during execution.
Ensure projects meet contract requirements and cost, schedule, quality, safety, and customer satisfaction expectations.
Identify and address project risks, cost overruns, labor inefficiencies, and other performance issues.
Oversee job tracking and documentation in Field Service (FS), ensuring accurate and timely entry of work orders, tickets, and job details.
Ensure accurate billing, strong cash flow management, and timely collections in coordination with finance.
Maintain and strengthen customer relationships through quality workmanship, customer satisfaction, long-term partnerships, and prompt, accurate troubleshooting and issue resolution.
Engage customers, build relationships, and pursue and convert new business opportunities into profitable work.
Develop and execute growth strategies for the Vancouver and Portland markets, actively pursuing projects and taking accountability for new work, revenue development, backlog quality, customer retention, and profitability.
Build, develop, and lead field and office teams, including superintendents and foremen, by setting expectations, reinforcing accountability, and creating a performance-driven culture.
Recruit, coach, develop, and retain employees; establish clear roles and performance expectations and address performance issues and personnel decisions as needed.
Provide visible, hands-on field leadership and coach superintendents and foremen in planning, communication, leadership, and decision-making while holding them accountable for team and project performance.
Promote and comply with safe work practices, policies, and processes in accordance with local, state, federal, and company rules and regulations.
Promote continuous improvement, ownership, teamwork, and accountability; address problems directly, follow through on commitments, and apply lessons learned to improve performance.
Model and reinforce the company's core values of Respect, Trust, and Create.