Operations Manager

Diverzify•Nashville, TN

About The Position

The Operations Manager implements effective processes and practices across Diverzify+ and its family of brands. The role improves performance, procures materials and resources, ensures compliance, mentors team members, and identifies ways to improve customer service. The Operations Manager helps keep daily operations compliant, efficient, and profitable. Diverzify+ describes itself as a commercial flooring installation service company with more than 60 U.S. locations and a team of nearly 2,300. The company offers competitive pay and a total rewards package.

Requirements

Degree in Business, Operations Management, or equivalent experience.
Proven work experience as an Operations Manager or in a similar role.
Knowledge of organizational effectiveness and operations management.
Experience with budgeting and forecasting.
Familiarity with business and financial principles.

Responsibilities

Ensure organizational processes remain legally compliant and operations are conducted appropriately and cost-effectively.
Improve operational management systems, processes, and best practices.
Manage budgets and forecasts, purchase materials, plan inventory, and oversee warehouse efficiency.
Formulate strategic and operational objectives, perform quality controls, and monitor production KPIs.
Examine financial data and use it to improve profitability.
Recruit, train, and supervise staff.
Identify ways to increase the quality of customer service.