(USA) Operations Manager - Floor (fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.com, Hmsc)

Walmart•Palestine, TX

3d•$84,000 - $126,000•Onsite

About The Position

The Operations Manager is responsible for driving the business plan for their area of responsibility and achieving facility goals for production, quality, and safety. The role forecasts staffing, workload, and performance results; reviews business reports to identify operational improvements; and ensures compliance with Logistics and company quality and safety standards, policies, procedures, and directives. The manager resolves associate, customer, and supplier concerns using independent judgment or consultation as needed. The position supervises and manages associates and leaders by providing direction, monitoring performance, giving feedback, identifying training and development needs, and creating learning and growth opportunities. It also involves teaching and modeling company policies and procedures and participating in hiring, promotion, coaching, and evaluation. The role is expected to embody Walmart's values: respect for individuals, acting with integrity, serving customers and members, and striving for excellence. This includes building inclusive, high-performing teams; developing talent; maintaining ethical standards and accountability; making data-informed decisions with customers in mind; and driving continuous improvement and adoption of new technologies and skills.

Requirements

Bachelor's degree in business or a related field, and one year's experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas; OR
One year's experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion of associates; OR
Three years' experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas.
Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

Experience in financial modeling and analysis.
Experience managing challenging workforce issues.
Experience with modeling and forecasting.
Experience preparing and executing budgets.
Profit and Loss (P&L) accountability.
Experience supervising associates.
Walmart Logistics Manager experience.
Bachelor's degree in business, finance, logistics, management, or operations management.

Responsibilities

Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
Drive and implement the business plan for the area of responsibility to achieve facility production, quality, and safety goals and operational improvements.
Forecast staffing, workload, and performance results to meet business demands.
Prepare, review, and analyze business reports and use the information to identify operational improvements.
Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, and maintain procedures and supporting documentation.
Identify and resolve associate, customer, and supplier concerns using independent judgment or consulting others when needed.
Supervise and manage associates and leaders by providing direction, monitoring performance, and giving feedback.
Identify training and development needs and provide learning and growth opportunities.
Teach, support, and model Logistics and company policies and procedures.
Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Build inclusive, high-performing teams and foster belonging, collaboration, trust, and effective communication.
Attract, retain, empower, and develop talent, and recognize contributions and accomplishments.
Maintain and promote integrity, ethics, and compliance; model Walmart values and hold oneself and others accountable.
Support Walmart's goal of becoming a regenerative company through positive impact, belonging, waste elimination, and local giving.
Deliver results while putting customers first and applying EDLP and EDLC business models to plans.
Make data-informed decisions that balance short- and long-term priorities and consider customers, associates, shareholders, suppliers, business partners, and communities.
Drive continuous improvement, encourage learning from mistakes, and support others through change and adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit: Walmart-paid tuition, books, and fees for eligible programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards; annual or quarterly performance bonuses.
Stock may be included as additional compensation for certain positions.