(USA) Operations Manager - Floor (Fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.Com, HMSC)

Walmart•Baytown, TX

9h•Onsite

About The Position

The Operations Manager leads an assigned area of responsibility in a Walmart facility, including areas such as Fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.Com, or HMSC. The role drives the area business plan to meet facility goals for production, quality, and safety; forecasts staffing, workload, and performance; reviews business reports to identify operational improvements; and ensures compliance with Logistics and company standards, policies, procedures, and directives. The manager resolves associate, customer, and supplier concerns, using independent judgment or consulting others as needed. The role also supervises associates and leaders by directing work, monitoring performance, providing feedback, identifying development needs, supporting learning and growth, modeling company policies, and participating in hiring, promotion, coaching, teaching, and evaluation. The position calls for leadership grounded in respect for individuals, integrity, customer and member service, and continuous improvement. This includes building inclusive, high-performing teams; developing and recognizing talent; communicating and collaborating effectively; acting ethically and accountably; making data-informed decisions; and encouraging learning, new technologies, and adaptation to change. The role is based at 4554 Oscar Nelson Jr. Dr., Baytown, Texas 77523.

Requirements

Bachelor's degree in business or a related field, such as Management, Logistics, Business Administration, Financial Management, or Production/Operations Management, plus one year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas; OR
One year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion of associates; OR
Three years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas.
Attend and successfully complete all job-required training and assessments, such as Academy and Open Door trainings.

Nice To Haves

Financial modeling and analysis.
Managing challenging workforce issues.
Modeling and forecasting.
Preparing and executing budgets.
Profit and loss (P&L) accountability.
Supervising associates.
Bachelor's degree in Business, Finance, Logistics, Management, or Operations Management.

Responsibilities

Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
Drive and implement the business plan for the area of responsibility to achieve facility goals for production, quality, and safety, and implement operational improvements.
Forecast staffing, workload, and performance results to meet business demands.
Prepare, review, and analyze business reports and use the information to identify operational improvements.
Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and maintaining procedures and supporting documentation.
Resolve associate, customer, and supplier concerns using independent judgment or consulting others as needed.
Supervise and manage associates and leaders by providing direction, monitoring performance, and giving feedback.
Identify training and development needs and provide learning and growth opportunities.
Teach, support, and model Logistics and company policies and procedures.
Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Build high-performing teams, embrace differences, and create a workplace where associates feel seen, supported, and connected.
Build collaborative and trusting relationships and communicate with impact, energy, and positivity to motivate and influence.
Attract, retain, empower, and develop talent, and recognize contributions and accomplishments.
Promote integrity, ethics, and compliance; model Walmart values and hold oneself and others accountable.
Support Walmart's goal of becoming a regenerative company through positive impact, belonging, waste elimination, and participation in local giving.
Put customers and members first, adapt to how, where, and when they shop, and apply EDLP and EDLC business models to plans.
Make decisions using data, insights, and analysis while balancing short- and long-term priorities and considering relevant stakeholders.
Pursue continuous learning and improvement, take calculated risks, demonstrate resilience, and encourage learning from mistakes.
Encourage adoption of new technologies and skills and support others through change.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates.