Operations Manager

UFC GYM Pittsburgh • Homestead, PA

6d

About The Position

The Operations Manager is responsible for achieving monthly operations revenue goals and supporting member retention through positive member experiences and effective club operations. The role leads the operational team, maintains club standards, oversees back-office processes, and manages supplies, point-of-sale operations, revenue reporting, and inventory control.

UFC GYM offers a fitness-focused workplace with access to fitness centers, classes, wellness programs, training, and a community environment. The position is with an independently owned and operated franchise; applications and hiring decisions are handled by the franchisee.

Requirements

• Strong organizational skills and willingness to take leadership responsibilities in different situations.
• Strong oral, presentation, and written communication skills.
• Experience in the health and fitness industry.
• Management experience.
• Experience in a health club or hospitality industry.

Responsibilities

• Achieve monthly operations revenue goals.
• Support member retention by advocating for positive member experiences and effective operational processes in the club.
• Hire, train, and develop a strong operational team.
• Ensure team members consistently meet expectations for friendliness, cleanliness, punctuality, and dress code.
• Promote shared responsibility and teamwork across club functions to improve member and team-member experiences.
• Maintain an efficient back office.
• Order and maintain supplies.
• Supervise point-of-sale (POS) operations and file daily and weekly club revenue reports.
• Ensure proper inventory receiving and inventory control according to company guidelines.
• Prepare inventory reports.

Benefits

• Competitive base salary plus bonus.
• Medical, dental, and vision coverage.
• Paid vacation, personal leave, and holidays.
• Complimentary access to fitness centers.
• Discounts and special offers on fitness products and wellness services.
• Flexible scheduling.
• On-site fitness classes and wellness programs.
• Free or discounted recertification for NASM, ACE, or ISSA certifications.
• Opportunity to expand a client base through the club's member network.
• Ongoing in-house workshops and training sessions.
• Team-building events, wellness challenges, and UFC recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed