Operations Manager

ASM Research•Remote,

10d

About The Position

The Operations Manager oversees operational activities within the DHMS program to support organizational goals. The role coordinates with IT, logistics, security, and other stakeholders to optimize operations, ensure compliance with USACE policies, and drive continuous improvement. It requires developing and implementing operational strategies, conducting operational assessments and risk management, using management tools for performance analysis, preparing operational documentation, and applying data security best practices. The manager oversees, directs, and mentors subordinate staff; conducts interviews and screenings, onboarding, performance reviews, and corrective actions; and maintains timekeeping compliance and charge authorization/labor category management. The position builds working relationships with team members, vendors, clients, and other departments, and ensures program activities comply with organizational policy, relevant legislation, and professional standards. It involves independent judgment and problem resolution with minimal direct oversight in a demanding government-contract environment.

Requirements

Bachelor's degree in IT, Cyber Security, Business, Engineering, Management, or a related field.
8–10 years of relevant experience, including management experience.
Experience working on government contracts.
COM (Certified Operations Manager) certification.
Strong leadership, problem-solving, analytical, communication, and interpersonal skills, with the ability to manage multiple tasks effectively.
Deep understanding of operational principles.
Significant experience in operational assessments, risk management, and using management tools for performance analysis.
Proficiency in developing operational documentation and knowledge of data security best practices.

Nice To Haves

PMP or ITIL certification.
Familiarity with the USACE IT environment and policies.
Experience with operational risk management and performance-analysis tools.

Responsibilities

Coordinate with IT, logistics, security, and other stakeholders to optimize DHMS program operations.
Ensure compliance with USACE policies and drive continuous improvement initiatives.
Develop and implement effective operational strategies.
Conduct operational assessments and risk management.
Use management tools for performance analysis, develop operational documentation, and apply data security best practices.
Oversee, direct, and mentor subordinate staff.
Conduct interviews and screenings, onboarding, performance reviews, and corrective actions.
Maintain timekeeping compliance and charge authorization/labor category management.
Build and maintain working relationships with team members, vendors, clients, and other departments.
Ensure program activities operate within organizational policy, relevant legislation, and professional standards.
Exercise independent judgment and resolve problems with minimal direct oversight.