Operations Manager

Sunstate Equipment Co., LLC•El Paso, TX
•Onsite

About The Position

Sunstate Equipment Co. is seeking an Operations Manager. We are a company that values safety and people, offering a supportive and family-like work environment. This role offers competitive pay, paid weekly, and a typical schedule of Monday through Friday, 55-60 hours per week. We are a proud Second Chance employer and evaluate candidates on a case-by-case basis.

Requirements

  • Strong leadership experience 3+ years required
  • Proven track record developing and empowering your team
  • Maintain High standards with regards to Safety and Service
  • Advanced communication skills, both verbally and written, in English.
  • Advanced customer relations and problem-solving skills.
  • Intermediate typing and computer skills – specifically with Microsoft Office
  • Collaboratively work with branch employees and management to achieve business sales and efficiency goals.

Responsibilities

  • Review daily, weekly and monthly reports with Branch Manager to monitor branch performance and take corrective action with any deficiencies which includes developing action plans
  • Monitor fleet performance and prepare equipment requisitions for additional equipment.
  • Participate in training development of a dedicated work force while seeking to provide opportunities for career growth for each individual. Provide immediate coaching and guidance as it relates to their performance
  • Participate in employee job performance reviews and develop action plans for their continual training and development
  • Promote a teamwork-oriented environment to provide exceptional customer service
  • Develop and empower all employees to make sound decisions
  • Communicate with sales on leads and customer feedback to ensure that exceptional customer service is delivered.
  • Participate in monitoring and use of training assessment tools to ensure exceptional customer service skills of inside salespeople

Benefits

  • Company truck, cell phone, and laptop provided
  • Annual Bonus
  • 401K Matching
  • Amazing Benefits package
  • Work boot allowance
  • Rent ANY of our equipment for FREE
  • Unique “My Holiday” benefit lets you celebrate any holiday without using personal time!
  • Baby Bonding
  • My Holiday vacation time
  • Discounts on everything from movie tickets to cell phone bills
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