(USA) Operations Manager - Floor (grocery)

Walmart•Bedford, PA

About The Position

The Operations Manager - Floor (grocery) drives the business plan for the area of responsibility to meet facility goals for production, quality, and safety, and implements operational improvements. The role forecasts staffing, workload, and performance results; reviews business reports to identify improvements; and ensures compliance with Logistics and company standards, policies, procedures, and directives. It resolves associate, customer, and supplier concerns using judgment and consultation as needed. The position supervises and manages associates and leaders by setting direction, monitoring performance, providing feedback, identifying development needs, and supporting learning and growth. It also teaches and models company policies and procedures and participates in hiring, promotion, coaching, teaching, and evaluation. The role is expected to uphold Walmart's values of respect, integrity, customer service, and continuous improvement, while supporting a workplace where associates can thrive and perform.

Requirements

Bachelor's degree in a related field and 1 year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas; OR
1 year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion of associates; OR
3 years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas.

Nice To Haves

Financial modeling and analysis.
Managing challenging workforce issues.
Modeling and forecasting.
Preparing and executing budgets.
Profit and Loss (P&L) accountability.
Supervising associates.
Walmart Logistics Manager experience.
Bachelor's degree in Business, Finance, Logistics, Management, or Operations Management.

Responsibilities

Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
Drive and implement the business plan for the area of responsibility to achieve facility production, quality, and safety goals, and implement operational improvements.
Forecast staffing, workload, and performance results to meet business demands.
Prepare, review, and analyze business reports and use the information to identify operational improvements.
Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, and maintain procedures and supporting documentation.
Identify and resolve associate, customer, and supplier concerns, using own judgment or consulting others when needed.
Supervise and manage associates and leaders by giving direction, monitoring performance, providing feedback, identifying training and development needs, and providing learning and growth opportunities.
Teach, support, and model Logistics and company policies and procedures.
Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Build high-performing teams, foster belonging, and empower, develop, and recognize talent.
Collaborate and build trusting relationships; communicate with impact and positivity to motivate and influence.
Maintain and promote integrity, ethics, and compliance; model Walmart values and hold self and others accountable.
Support Walmart's goal of becoming a regenerative company through positive impact, belonging, waste elimination, and local giving.
Put customers first, adapt to how, where, and when customers shop, and apply EDLP and EDLC business models to plans.
Make data-informed decisions that balance short- and long-term priorities and consider relevant stakeholders.
Drive continuous improvement, encourage learning from mistakes, and support adoption of new technologies and skills through change.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
Live Better U Walmart-paid education benefit, including eligible program tuition, books, and fees.
Performance-based bonus awards, including annual or quarterly performance bonuses.
Stock compensation may be included for certain positions.