(USA) Operations Manager - Floor (grocery)
About The Position
The Operations Manager – Floor (Grocery) drives and implements the business plan for their area of responsibility to achieve facility goals for production, quality, and safety. The role forecasts staffing, workload, and performance results; reviews business reports to identify operational improvements; and ensures compliance with Logistics and company standards, policies, procedures, and directives. The manager resolves associate, customer, and supplier concerns, using independent judgment or consulting others as needed. They supervise and manage associates and leaders by setting direction, monitoring performance, providing feedback, identifying development needs, supporting learning and growth, modeling company policies, and participating in hiring, promotion, coaching, teaching, and evaluation. The position is expected to uphold Walmart’s values: respect the individual, act with integrity, serve customers and members, and strive for excellence. This includes building inclusive, high-performing teams; developing talent; collaborating and communicating effectively; making data-informed decisions; maintaining ethical and compliant practices; and driving continuous improvement and adoption of new technologies and skills.
Requirements
- Bachelor’s degree in a related field and at least 1 year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas; OR
- At least 1 year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion; OR
- At least 3 years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas.
Nice To Haves
- Financial modeling and analysis.
- Managing challenging workforce issues.
- Modeling and forecasting.
- Preparing and executing budgets.
- Profit and Loss (P&L) accountability.
- Supervising associates.
- Walmart Logistics Manager experience.
- Bachelor’s degree in Business, Finance, Logistics, Management, or Operations Management.
Responsibilities
- Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
- Drive and implement the business plan for the area to achieve facility production, quality, and safety goals, and implement operational improvements.
- Forecast staffing, workload, and performance results to meet business demands.
- Prepare, review, and analyze business reports and use the information to identify operational improvements.
- Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, or maintaining procedures and supporting documentation.
- Identify and resolve associate, customer, and supplier concerns using judgment or consultation as needed.
- Supervise and manage associates and leaders by providing direction, monitoring performance, and giving feedback.
- Identify training and development needs and provide opportunities for learning and growth.
- Teach, support, and model Logistics and company policies and procedures.
- Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
- Build high-performing teams, foster belonging, and support associates’ ability to thrive and perform.
- Build collaborative and trusting relationships, communicate with impact, and motivate and influence others.
- Attract, retain, empower, and develop talent, and recognize others’ contributions and accomplishments.
- Maintain and promote integrity, ethics, and compliance; model Walmart values and hold oneself and others accountable.
- Support Walmart’s goal of becoming a regenerative company through positive impact, belonging, waste elimination, and local giving.
- Put customers first, adapt to how, where, and when they shop, and apply EDLP and EDLC business models to plans.
- Make data-informed decisions that balance short- and long-term priorities and consider relevant stakeholders and communities.
- Demonstrate curiosity, learning, calculated risk-taking, courage, and resilience, and encourage learning from mistakes.
- Drive continuous improvement, encourage new technologies and skills, and support others through change.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including sick leave.
- Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
- Live Better U: Walmart-paid education program covering tuition, books, and fees for eligible full-time and part-time associates.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
