(USA) Operations Manager - Floor (grocery)

Walmart • Johnstown, NY

2d • $84,000 - $126,000 • Onsite

About The Position

The Operations Manager – Floor (grocery) drives and implements the business plan for their area of responsibility to meet facility goals for production, quality, and safety, and identifies operational improvements. The role forecasts staffing, workload, and performance results; reviews business reports; and ensures compliance with Logistics and company quality and safety standards, policies, procedures, and directives. The manager resolves associate, customer, and supplier concerns and supervises associates and leaders by directing work, monitoring performance, providing feedback, identifying development needs, and supporting hiring, promotion, coaching, training, and evaluation.

The role is expected to demonstrate Walmart’s leadership behaviors: respecting individuals, building collaborative and high-performing teams, developing and recognizing talent, acting with integrity, serving customers and members, making data-informed decisions, and striving for excellence through learning and continuous improvement. It supports Walmart’s goal of becoming a regenerative company, including efforts such as creating belonging, eliminating waste, and participating in local giving.

The position is based at 300 Enterprise Road, Johnstown, New York. The annual salary range is $84,000–$126,000, with additional annual or quarterly performance bonuses; certain positions may also include Regional Pay Zone compensation and stock.

Requirements

• Bachelor’s degree in a related field and 1 year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas; or 1 year of experience as a Walmart Logistics Area Manager performing the stated supervisory, workload-management, hiring, and promotion duties; or 3 years of experience in an operations, distribution, logistics, or retail environment performing the stated duties.
• Ability to supervise, evaluate, mentor, and develop associates, managers, or supervisors as applicable to the qualifying experience pathway.
• Ability to manage workload and participate in employee hiring and promotion as applicable to the qualifying experience pathway.

Nice To Haves

• Financial modeling and analysis.
• Managing challenging workforce issues.
• Modeling and forecasting.
• Preparing and executing budgets.
• Profit and Loss (P&L) accountability.
• Supervising associates.
• Walmart Logistics Manager experience.
• Bachelor’s degree in Business, Finance, Logistics, Management, or Operations Management.

Responsibilities

• Drive and implement the business plan for the area of responsibility to achieve facility production, quality, and safety goals.
• Forecast staffing, workload, and performance results to meet business demands.
• Prepare, review, and analyze business reports and use the information to identify operational improvements.
• Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, and maintain procedures and supporting documentation.
• Resolve associate, customer, and supplier concerns using independent judgment or consulting others as needed.
• Supervise and manage associates and leaders by giving direction, monitoring performance, and providing feedback.
• Identify training and development needs and provide opportunities for learning and growth.
• Teach, support, and model Logistics and company policies and procedures; participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
• Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
• Build collaborative, high-performing teams; develop talent, recognize contributions, and foster a culture of belonging.
• Maintain and promote integrity, ethics, and compliance, and hold oneself and others accountable.
• Serve customers and members by putting them first and applying EDLP and EDLC business models to plans.
• Make decisions based on data, insights, and analysis while balancing short- and long-term priorities.
• Drive continuous improvement, encourage learning from mistakes, and support adoption of new technologies and skills.
• Support Walmart’s goal of becoming a regenerative company through positive impact, creating belonging, eliminating waste, and participating in local giving.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase program and, for certain positions, stock compensation.
• Company-paid life insurance.
• Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Performance-based bonus awards, including annual or quarterly performance bonuses.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Paid time off and/or paid personal time off that may be used for vacation, sick leave, holidays, or other purposes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager