Operations Manager

Land O'Lakes•Carlisle, PA
•$120,880 - $181,320

About The Position

The Operations Manager has 24-hour responsibility for Powder / Fluids production, Warehousing, and operational effectiveness. The role leads, mentors, coaches, and trains approximately 200 team members, driving production improvement projects, plant safety initiatives, and cost performance programs. The Operations Manager also provides tactical and decision-making support to the Plant Manager and core operations team members. The position develops programs for efficient and cost-effective facility operations; manages safety, quality, service, and cost performance; ensures compliance with organizational policies and applicable regulatory considerations; and maintains accurate production documentation. It develops recommendations on labor strategies, capital equipment, systems, policies, and procedures, and oversees operating budgets and capital spending plans. The role collaborates with Human Resources on employee relations and supports consistent application of workplace policies. It is also responsible for HALAL and Kosher compliance at the Carlisle facility and for GMPs. The Operations Manager develops staff capabilities and ensures employees are trained in industry best practices. Supervisory duties include coaching subordinate staff, conducting performance evaluations, recommending salary adjustments, recognizing employees, taking disciplinary action when needed, and addressing complaints and resolving issues. This role may require off-shift hours, weekends, and holidays as needed at a facility operating 24 hours a day, 365 days a year. The stated salary range is $120,880–$181,320; in most cases, offers are expected near the midpoint of the range.

Requirements

  • Bachelor's degree required.
  • 7+ years of supervisory or management experience in food processing or manufacturing operations, with progressive leadership experience.
  • High-speed manufacturing experience.
  • Strong presentation, communication, training, and interpersonal skills.
  • Proven track record of understanding drivers of product and labor cost variances.
  • Ability to communicate with a variety of people and personalities.
  • Ability to make quick decisions and support those decisions to peers, employees, and plant leadership.
  • Ability to consistently meet deadlines and manage multiple projects and tasks.
  • Detail-oriented with excellent follow-through and active listening skills.
  • Ability to foster a positive employee environment and drive safety and safe behaviors with the goal of preventing injuries.
  • Ability to influence and drive change management.

Nice To Haves

  • MBA or master's degree in Engineering.
  • Experience working in a 24/7 environment.
  • Knowledge of reading, analyzing, and interpreting technical and business journals, financial reports, and legal documents.
  • Experience responding to inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Experience defining problems, collecting data, establishing facts, and drawing valid conclusions.
  • Ability to work with all levels and functions within the company.
  • Project management skills.
  • Experience leveraging the skills and abilities of front-line employees.
  • Knowledge of and exposure to TPM, Six Sigma, and various problem-solving methodologies.

Responsibilities

  • Develop and direct programs for efficient and cost-effective facility operation and utilization.
  • Manage safety, quality, service, and cost performance within the assigned area.
  • Ensure compliance with organizational policies and procedures.
  • Recommend long-range labor strategies and capital equipment needs to senior management.
  • Develop and implement recommendations for changes to systems, policies, and procedures, and ensure timely and accurate implementation.
  • Prepare and maintain accurate, timely, and complete documentation regarding production.
  • Collaborate with Human Resources on employee relations and ensure consistent application of policy expectations.
  • Implement strategies and tactics aligned with department and company vision and goals.
  • Develop and maintain operating budgets and capital spending plans for the assigned area.
  • Identify, obtain, and develop staff capabilities needed to meet departmental objectives.
  • Ensure industry best practices are applied and employees are trained accordingly.
  • Understand and comply with applicable quality, environmental, and safety regulatory requirements; ensure HALAL and Kosher compliance at the Carlisle facility and compliance with GMPs.
  • Develop, coach, and mentor subordinate staff.
  • Conduct performance evaluations; recommend salary adjustments; reward employees or take disciplinary action as appropriate; address complaints and resolve issues.
  • Provide tactical and decision-making support to the Plant Manager and core operations team members.
  • Manage and develop approximately 200 team members and drive production improvement projects, plant safety initiatives, and cost performance programs.

Benefits

  • Broad portfolio of benefits for employees and their families.
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