GC Retail Operations Manager Store 832
About The Position
Guitar Center’s Operations Manager leads the team responsible for receiving merchandise, stocking it, moving it to the sales floor, and merchandising it according to planograms, promotions, and company standards. The role helps foster a culture of integrity, inclusion, musical passion, and respect while supporting the company’s mission to nurture lifelong musicians and help people experience the joy of creating music. The Operations Manager partners with the Store Manager and management team to achieve store financial and sales goals, manages staffing and training for operations associates, and oversees store operations including shipping and receiving, warehouse organization, facility maintenance, loss prevention, safety, inventory, cash management, and business reporting. The position also conducts weekly signage and pricing audits, may serve as the manager in charge to drive sales, and performs store opening and closing duties. The role requires relevant retail or warehouse experience, a valid state driver’s license and automotive insurance, intermediate Microsoft Office proficiency, and the ability to work in a loud environment and lift up to 50 pounds. Weekend, holiday, and evening availability is required. The hourly rate is $24.00–$26.00, depending on experience and qualifications, and the position is bonus eligible.
Requirements
- At least 3 years of relevant work experience in retail or a warehouse setting.
- Valid state driver’s license and automotive insurance.
- Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
- Ability to work in a loud environment for 5–8 hours.
- Availability to work weekends, holidays, and evenings.
- Ability to lift up to 50 pounds.
Nice To Haves
- Associate degree.
- Understanding of Guitar Center retail systems and processes.
Responsibilities
- Partner with the Store Manager and management team to achieve EBITDA, sales, and margin goals.
- Ensure appropriate department staffing levels, including hiring and training operations associates.
- Assist in training operations associates at all levels.
- Ship and receive gear and other store-related items.
- Organize and stock the warehouse and maintain the facility.
- Manage loss prevention and safety, inventory, cash, and business reporting.
- Conduct weekly standardized signage and pricing audits, ensuring merchandise follows planogram standards and maintaining POP, SKU, and inventory integrity.
- Drive sales by acting as manager in charge when necessary.
- Open and close the store.
- Perform additional duties as assigned.
Benefits
- Gig leave for employee musicians to take time off to tour and return to their job.
- Medical, dental, and vision benefits.
- 401(k) with company match.
- Mental health support.
- Paid sick, holiday, and vacation time.
- Employee discount program.
- Tuition reimbursement options.
- Bonus eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
