GC Retail Operations Manager Store 555

Guitar Center • Braintree, MA

1d

About The Position

The Operations Manager leads the team responsible for receiving merchandise, stocking it, moving it to the sales floor, and merchandising it according to planograms, promotions, and standards. The role supports Guitar Center’s mission and fosters a culture of integrity, inclusion, musical passion, and respect.

The manager partners with the Store Manager and other members of the management team to achieve EBITDA, sales, and margin goals. Responsibilities also include department staffing and training, shipping and receiving, warehouse organization, facility maintenance, loss prevention, safety, inventory and cash management, business reporting, signage and pricing audits, serving as acting manager in charge when needed, and opening and closing the store.

The hourly rate is $24.00–$26.00, depending on experience and qualifications. The position is bonus eligible.

Requirements

• At least 3 years of relevant work experience in retail or a warehouse setting.
• Valid state driver’s license and automotive insurance.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to work in a loud environment for 5–8 hours.
• Ability to work weekends, holidays, and evenings.
• Ability to lift up to 50 lbs.

Nice To Haves

• Associate degree.
• Understanding of Guitar Center retail systems and processes.

Responsibilities

• Partner with the Store Manager and management team to achieve EBITDA, sales, and margin goals.
• Ensure appropriate department staffing, including hiring and training operations associates.
• Assist in training operations associates at all levels.
• Ship and receive gear and other store-related items.
• Organize and stock the warehouse, and maintain the facility.
• Oversee loss prevention and safety, inventory management, cash management, and business reporting.
• Conduct weekly standardized signage and pricing audits and ensure merchandise meets planogram standards, including POP, SKU, and inventory integrity audits.
• Drive sales by acting as manager in charge when necessary.
• Open and close the store.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee-musicians to take time off to perform and return to their job after a tour.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Mental health support.
• Paid sick time.
• Paid holiday time.
• Paid vacation time.
• Employee discount program.
• Tuition reimbursement options.
• Bonus eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed