Operations Manager - Gutters Business Part Time

Downers Grove•Downers Grove, IL

About The Position

Brothers That Just Do Gutters – Downers Grove is hiring a part-time Operations Manager to lead and grow its home services business. This hands-on leadership role oversees daily operations, recruits and manages field teams, coordinates customer service and scheduling, and works to ensure high-quality customer experiences. The business provides gutter installation, repair, and maintenance services. During the slower season, the manager will perform similar duties at a content recovery and restoration business. The franchise is independently owned and operated, and the franchisee is the sole employer and makes all hiring decisions. Compensation is $40,000–$50,000 per year. The company describes itself as a growing, performance-based franchise that invests in team members and offers clear career paths and a supportive work environment.

Requirements

At least 3 years of operations management experience, preferably in home services, construction, or a trade industry.
Ability to lead, motivate, and develop field and office teams.
Strong organizational and time-management skills, with the ability to juggle multiple priorities.
Experience with scheduling software, CRM platforms, or field service management tools.
Excellent communication and customer service skills.
P&L awareness and basic business financial acumen.
Valid driver’s license and reliable transportation.
Must be available to start daily Monday through Friday at 6:30 a.m.
Self-starter mentality and a passion for operational excellence and continuous improvement.

Responsibilities

Oversee day-to-day operations of the gutter installation, repair, and maintenance business.
Recruit, train, and manage field crews and office staff.
Monitor job scheduling, dispatching, and workflow to maximize efficiency and productivity.
Maintain customer satisfaction by resolving issues and ensuring quality control on every job.
Track performance metrics, including revenue, labor costs, and job completion rates.
Coordinate with sales and estimating teams to support accurate project scoping and timely execution.
Manage inventory, equipment, and vendor relationships for field operations.
Ensure compliance with safety protocols, company policies, and local regulations.
During the slower season, perform similar duties at a content recovery and restoration business.