Part Time Business Operations Associate

CarMax • St Louis, MO

2d • Onsite

About The Position

As a Business Operations Associate, you support store operations by ensuring accurate, smooth processing of sales, auctions, and appraisals. The role combines customer service, attention to detail, and organization in a fast-paced, team-oriented environment. You manage cash, audit and process paperwork, and communicate with customers and internal teams while upholding CarMax’s commitment to transparency and integrity.

The position supports customers through paperwork, handles retail and wholesale sales documentation, manages auction and appraisal transactions, and assists multiple departments as needed. It also includes clerical work, maintaining a clean and orderly work area, and following CarMax Environmental, Health and Safety requirements.

Requirements

• Ability to read, interpret, and accurately record data for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data-entry systems, with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 pounds and work on your feet for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Greet customers, answer questions, and guide them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and documentation for funding.
• Receive payments, prepare deposits, and maintain cash security protocols.
• Train and mentor new associates, assist multiple departments, and balance overflow traffic.
• Perform filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety requirements and maintain a clean, orderly work area.

Benefits

• Part-time associates may be eligible for sick time where mandated by state law.
• Part-time associates are eligible for 8 to 40 hours of vacation per year, depending on length of service, subject to a one-year waiting period.
• Part-time associates are eligible for four hours of Floating Holiday Time each calendar year, subject to manager approval.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed