Auction Services Business Operations Associate (Part Time)
About The Position
The Business Operations Associate supports store operations by accurately processing sales, auctions, and appraisals in a fast-paced, team-oriented environment. The role combines customer service, attention to detail, organizational skills, cash management, paperwork auditing, and communication with customers and internal teams while upholding CarMax’s commitment to transparency and integrity. The associate assists customers with questions and paperwork, processes retail and wholesale sales documentation, and supports auction and appraisal transactions. Additional duties include managing payments and deposits, training new associates, supporting multiple departments, completing clerical work, and maintaining a clean and orderly work area in accordance with Environmental, Health and Safety requirements.
Requirements
- Ability to read, interpret, and record data accurately for compliance and reporting.
- Strong organizational and multitasking skills in a deadline-driven environment.
- Proficiency in Microsoft Office and data entry systems, with intermediate PC skills.
- Effective verbal and written communication skills for customer and team interactions.
- Ability to lift up to 20 lbs and work on your feet for extended periods.
- Commitment to confidentiality, integrity, and adherence to CarMax policies.
- Flexibility to work varied schedules, including nights, weekends, and holidays.
Responsibilities
- Greet customers, answer questions, and guide them through paperwork processes.
- Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
- Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and documentation for funding.
- Receive payments, prepare deposits, and maintain cash security protocols.
- Train and mentor new associates and support store operations across multiple departments, including balancing overflow traffic.
- Perform filing, data entry, and reconciliation of missing information while maintaining accuracy.
- Follow CarMax Environmental, Health and Safety requirements and maintain a clean and orderly work area.
Benefits
- Part-time associates may be eligible for sick time where required by state law, accrued per pay period; amounts vary by state.
- Part-time associates are eligible for 8 to 40 hours of vacation per year based on length of service, subject to a one-year waiting period.
- Part-time associates are eligible for 4 hours of Floating Holiday Time each calendar year, subject to manager approval.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
