Part Time Business Operations Associate
About The Position
As a Business Operations Associate, you support store operations by accurately processing sales, auctions, and appraisals in a fast-paced, team-oriented environment. The role combines customer service, attention to detail, organization, cash management, paperwork auditing, and clear communication with customers and internal teams while upholding CarMax’s standards of transparency and integrity. You will assist customers with paperwork, process and audit retail and wholesale sales documents, and support auction and appraisal transactions. You will also manage payments and deposits, help train new associates, assist across departments, and perform clerical and reconciliation work. The position requires following Environmental, Health and Safety requirements and maintaining a clean, orderly work area.
Requirements
- Ability to read, interpret, and record data accurately for compliance and reporting.
- Strong organizational and multitasking skills in a deadline-driven environment.
- Proficiency in Microsoft Office and data entry systems, with intermediate PC skills.
- Effective verbal and written communication skills for customer and team interactions.
- Ability to lift up to 20 lbs and work on your feet for extended periods.
- Commitment to confidentiality, integrity, and adherence to CarMax policies.
- Flexibility to work varied schedules, including nights, weekends, and holidays.
Responsibilities
- Greet customers, answer questions, and guide them through paperwork processes.
- Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
- Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and documentation for funding.
- Receive payments, prepare deposits, and maintain cash security protocols.
- Train and mentor new associates.
- Support store operations by assisting multiple departments and balancing overflow traffic.
- Perform filing, data entry, and reconciliation of missing information while maintaining accuracy.
- Follow CarMax Environmental, Health and Safety requirements and maintain a clean and orderly work area.
Benefits
- Part-time associates may be eligible for sick time where required by state law; amounts accrue per pay period and vary by state.
- Part-time associates are eligible for 8 to 40 hours of vacation per year based on length of service, subject to a one-year waiting period.
- Part-time associates are eligible for 4 hours of Floating Holiday Time each calendar year, subject to manager approval.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
