Part Time Business Operations Associate
About The Position
The Business Operations Associate supports store operations by processing sales, auctions, and appraisals accurately and providing customer service in a fast-paced, team-oriented environment. The role includes cash management, auditing and processing paperwork, and communicating clearly with customers and internal teams while upholding CarMax’s commitment to transparency and integrity. The associate helps customers with paperwork, processes and audits retail and wholesale sales documentation, manages auction and appraisal transactions, handles payments and deposits, and performs clerical work. They also support multiple departments, help train new associates, and maintain a clean and orderly work area in accordance with CarMax Environmental, Health and Safety requirements.
Requirements
- Ability to read, interpret, and record data accurately for compliance and reporting.
- Strong organizational and multitasking skills in a deadline-driven environment.
- Proficiency in Microsoft Office and data entry systems, with intermediate PC skills.
- Effective verbal and written communication skills for customer and team interactions.
- Ability to lift up to 20 lbs and work on your feet for extended periods.
- Commitment to confidentiality, integrity, and adherence to CarMax policies.
- Flexibility to work varied schedules, including nights, weekends, and holidays.
Responsibilities
- Greet customers, answer questions, and guide them through paperwork processes.
- Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
- Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and documentation for funding.
- Receive payments, prepare deposits, and follow cash security protocols.
- Train and mentor new associates.
- Support store operations by assisting multiple departments and balancing overflow traffic.
- Perform clerical duties, including filing, data entry, and reconciling missing information.
- Follow CarMax Environmental, Health and Safety requirements and maintain a clean and orderly work area.
Benefits
- Part-time associates may be eligible for sick time where mandated by state law.
- Part-time associates are eligible for 8 to 40 hours of vacation per year based on length of service, subject to a one-year waiting period.
- Part-time associates are eligible for four hours of Floating Holiday Time each calendar year, subject to manager approval.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
