Business Operations Associate (Part-Time)

CarMax • Jacksonville, FL

6d

About The Position

As a Business Operations Associate, you support store operations by accurately processing sales, auction, and appraisal transactions. The role combines customer service, attention to detail, and organization in a fast-paced, team-oriented environment. Responsibilities include managing cash, auditing and processing paperwork, and communicating clearly with customers and internal teams while upholding CarMax’s commitment to transparency and integrity.

The role also supports multiple departments, trains and mentors new associates, and helps maintain an accurate, secure, clean, and orderly work area. This is a part-time position in Jacksonville, Florida. The hourly rate is $15.50–$23.30.

Requirements

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems, with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and work on your feet for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Greet customers, answer questions, and guide them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and documentation for funding.
• Receive payments, prepare deposits, and maintain cash security protocols.
• Train and mentor new associates.
• Support store operations by assisting multiple departments and balancing overflow traffic.
• Perform filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Benefits

• Part-time associates are eligible for sick time where required by state law; accrued amounts vary by state.
• Part-time associates are eligible for 8 to 40 hours of vacation per year based on length of service, subject to a one-year waiting period.
• Part-time associates are eligible for 4 hours of Floating Holiday Time each calendar year, subject to manager approval.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed