Business Operations Associate - Part Time

CarMax•San Antonio, TX
•$15 - $21

About The Position

As a Business Operations Associate, you support store operations by accurately processing sales, auctions, and appraisals. The role combines customer service, attention to detail, and organization in a fast-paced, team-oriented environment. You handle cash management, audit and process paperwork, and communicate with customers and internal teams while upholding CarMax’s commitment to transparency and integrity. CarMax describes itself as the nation’s largest used-car retailer, with more than 250 store locations and more than 30,000 associates. The company emphasizes customer experience, innovation, community involvement, and equal employment opportunity. This is a part-time position in San Antonio, Texas. The hourly rate is $15.00–$21.00. Part-time associates may be eligible for sick time where required by state law, vacation time based on length of service and subject to a one-year waiting period, and four hours of floating holiday time per calendar year subject to manager approval.

Requirements

  • Ability to read, interpret, and record data accurately for compliance and reporting.
  • Strong organizational and multitasking skills in a deadline-driven environment.
  • Proficiency in Microsoft Office and data-entry systems, with intermediate PC skills.
  • Effective verbal and written communication skills for customer and team interactions.
  • Ability to lift up to 20 pounds and work on your feet for extended periods.
  • Commitment to confidentiality, integrity, and adherence to CarMax policies.
  • Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

  • Greet customers, answer questions, and guide them through paperwork processes.
  • Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and documentation for funding.
  • Receive payments, prepare deposits, and follow cash security protocols.
  • Train and mentor new associates and support store operations across departments, including balancing overflow traffic.
  • Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
  • Follow CarMax Environmental, Health and Safety requirements and maintain a clean, orderly work area.

Benefits

  • Part-time associates may be eligible for sick time in states where mandated, with accrual based on state rules.
  • Part-time associates are eligible for 8 to 40 hours of vacation per year based on length of service, subject to a one-year waiting period.
  • Part-time associates are eligible for four hours of floating holiday time each calendar year, subject to manager approval.
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