Operations Manager - Gutters Business Part Time

Brothers That Just Do Gutters - Downers Grove•Downers Grove, IL

7d•$40,000 - $50,000

About The Position

Brothers That Just Do Gutters - Downers Grove is seeking a driven, experienced, part-time Operations Manager to lead and grow its home services business. This hands-on leadership role oversees daily operations, field and office teams, customer service, scheduling, and the quality of customer experiences. The role also includes performing similar duties for a content recovery and restoration business during the slower season.

Requirements

At least 3 years of operations management experience, preferably in home services, construction, or a trade industry.
Proven ability to lead, motivate, and develop field and office teams.
Strong organizational and time management skills, with the ability to manage multiple priorities.
Experience with scheduling software, CRM platforms, or field service management tools.
Excellent communication and customer service skills.
P&L awareness and basic business financial acumen.
Valid driver's license and reliable transportation.
Must be available to start daily Monday through Friday at 6:30 a.m.
Self-starter mentality and passion for operational excellence and continuous improvement.

Responsibilities

Oversee day-to-day operations of the gutter installation, repair, and maintenance business.
Recruit, train, and manage field crews and office staff to support strong performance.
Monitor job scheduling, dispatching, and workflow to maximize efficiency and productivity.
Maintain customer satisfaction by resolving issues and ensuring quality control on every job.
Track key performance metrics, including revenue, labor costs, and job completion rates.
Coordinate with sales and estimating teams on project scoping and timely execution.
Manage inventory, equipment, and vendor relationships to support field operations.
Ensure compliance with safety protocols, company policies, and local regulations.
During the slower season, perform similar duties at a content recovery and restoration business.