Business Operations Associate - Part Time

CarMax • Louisville, KY

2d • Onsite

About The Position

As a Business Operations Associate, you support store operations by processing sales, auction, and appraisal transactions accurately. The role combines customer service, organization, and attention to detail in a fast-paced, team-oriented environment. You handle cash, audit and process paperwork, and communicate with customers and internal teams while following CarMax policies and its commitment to transparency and integrity.

The position includes assisting multiple departments, training and mentoring new associates, and maintaining accurate records and an orderly work area. The position is part-time and is based at the Louisville store in Louisville, Kentucky.

Requirements

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data-entry systems, with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and work on your feet for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Greet customers, answer questions, and guide them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and documentation for funding.
• Receive payments, prepare deposits, and follow cash security protocols.
• Train and mentor new associates and support store operations across multiple departments, including balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciling missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Benefits

• Part-time associates may be eligible for sick time where required by state law; accrual varies by state.
• Part-time associates are eligible for 8 to 40 hours of vacation per year, based on length of service and subject to a one-year waiting period.
• Part-time associates are eligible for 4 hours of Floating Holiday Time each calendar year, subject to manager approval.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed