Business Operations Associate - Part Time
About The Position
As a Business Operations Associate, you will support store operations by accurately processing sales, auctions, and appraisals. The role combines customer service, attention to detail, and organizational skills in a fast-paced, team-oriented environment. You will manage cash, audit and process paperwork, and communicate with customers and internal teams while upholding CarMax’s commitment to transparency and integrity. The position is part-time and based at the CarMax store at 9550 Bluegrass Pkwy in Louisville, Kentucky. The hourly rate is $15.00–$21.00. Part-time benefits described include sick time where required by state law, 8–40 hours of vacation per year based on length of service and subject to a one-year waiting period, and four hours of Floating Holiday Time each calendar year subject to manager approval.
Requirements
- Ability to read, interpret, and record data accurately for compliance and reporting.
- Strong organizational and multitasking skills in a deadline-driven environment.
- Proficiency in Microsoft Office and data entry systems, with intermediate PC skills.
- Effective verbal and written communication skills for customer and team interactions.
- Ability to lift up to 20 lbs and work on your feet for extended periods.
- Commitment to confidentiality, integrity, and adherence to CarMax policies.
- Flexibility to work varied schedules, including nights, weekends, and holidays.
Responsibilities
- Greet customers, answer questions, and guide them through paperwork processes to deliver outstanding customer service.
- Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
- Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and documentation for funding.
- Receive payments, prepare deposits, and follow cash security protocols.
- Train and mentor new associates and support store operations across multiple departments, including balancing overflow traffic.
- Perform clerical duties such as filing, data entry, and reconciling missing information while maintaining accuracy.
- Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean, orderly work area.
Benefits
- Sick time for part-time associates in states that mandate it, accrued per pay period; amounts range from 24 hours to unlimited depending on state rules.
- In Washington, part-time associates receive sick leave consistent with state law.
- Between 8 and 40 hours of vacation per year based on length of service, subject to a one-year waiting period.
- Four hours of Floating Holiday Time each calendar year, subject to manager approval.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
