Operations Manager

Lineage Logistics•Dothan, AL

11d

About The Position

The Operations Manager oversees warehouse operations, including budgeting, labor scheduling, space and equipment, safety and security, housekeeping, and sanitation. The role ensures that people, processes, and technology support customer service standards. The manager leads direct reports, improves warehouse procedures, coordinates product availability with other functions, plans labor needs, monitors performance against company KPIs, and maintains regulatory compliance and a culture of safety. The position also involves working with machinery and material handling equipment. Lineage describes this role as an opportunity to develop a career path through learning about the business, taking on greater responsibilities, and pursuing promotions. The company says it values respect, care, and employee development.

Requirements

At least 5 years of warehouse operations or direct warehouse management experience.
Experience with a Warehouse Management System (WMS).
Demonstrated management skills, with emphasis on guiding and developing a team, customer service, communications, and planning.
Ability to effectively present information to customers, clients, and employees of the organization.
Proficient computer skills, including Microsoft Office Suite.
Ability to work in temperatures as low as -20°F/-25°C in cold storage sites or up to 100°F/37°C in dry storage sites while wearing company-provided personal protective equipment and freezer gear.
Ability to lift a minimum of 40 lbs./18 kgs.; the required weight may be higher depending on the facility.
Ability to work a flexible work schedule and shift, including weekends if needed.
Comfort working with varying noise levels, which can at times be loud.

Responsibilities

Manage, train, provide performance feedback to, and assign duties to direct reports to support productivity, efficiency, and effectiveness.
Continuously improve operational procedures, including shipment verification, merchandise handling and disposition, and warehouse inventory maintenance.
Partner with sales, inventory control, and operations support to ensure product availability.
Plan long-range labor needs based on sales forecasts and management input.
Facilitate achievement of company KPIs for cost, productivity, customer service, profits, and team members.
Operate the facility in compliance with health, safety, and environmental regulations and promote a culture of safety.
Analyze operational reports, identify trends, and recommend solutions to management.
Build and maintain partnerships with departments such as Finance, HR, Sales, and Continuous Improvement.
Work with machinery and material handling equipment.